Sanjib Mukherjee

Contact no. 905******* / 891*******

Mail id: ad2m4w@r.postjobfree.com,

OBJECTIVE

Seeking a challenging position in the industry that will encourage full usage of technical as well as the software skills and experience, and thus promote continued professional growth.

Summary

Have over 15+ years of work experience in IT-enabled services and Customer Service

Good communication and interpersonal skills.

Capacity for Work

Excellent analytical, logical skills.

Extensive expertise in installation of OS and software application.

Experienced in network / system setup and domain maintenance.

Commendable skills in system troubleshooting Competent in handling level queries and fast resolution with technical edge and softer abilities.

Coordinating with different role players at diverse locations to smoothen out the integration process

EDUCATION

Certificate in Hardware & Networking – Oriental, Bally, 2001

Diploma in Electronics – Oriental institute, Bally,1995

Higher Secondary –

Secondary Education-

Career Profile

I am willing to learn and adapt to new challenges. I have excellent communication skills and strong interpersonal skills, which equips me with the proficiency to interact with both internal and external customers. I am a consistent, self-motivated, quick learner and team player. I have excellent work ethics, with strong analytical and leadership qualities

EXPERIENCE SUMMARY

Project Details:

Industry: Computer Exchange, Kolkata

Duration: October 1999 to December 2002.

Designation: SERVICE ENGINEER

Environment:

Network clients include Win9x, Windows2000 & network printers.

TIL INDIA LTD. Kolkata.

Responsibility: System Administration & troubleshooting.

Installation of required Software and carrying out Hardware maintenance operations.

Status reporting to senior management.

Installation of SAP and Hardware support to ALSTORM.

Industry: Wipro Technology Ltd (Payroll of Digital Matrix) Kolkata

Duration: December’ 2002 to 2013 October.

Designation: SERVICE ENGINEER

Environment:

Windows XP, Windows 2000, Windows 2007, Windows 2008, Office 2000, Office XP, with peer to peer network setup with DHCP-TCP/IP, NETBEUI configuration.

More than 100 clients including Win9x, Windows 2000, Windows XP.

E-trust Antivirus Corporate Edition [Computer Associates] implemented locally through PDC with the Antivirus console at HO.

Industry: Wipro InfoTech Ltd (Payroll of DHII health tech pvt ltd) Kolkata Duration: June 2014 to April 2017

Designation: Desktop Support ENGINEER ( Support-GRSE)

Environment: System troubleshooting and upkeep.

Installation of OS, and relevant software packages.

Attending to user calls, immediate troubleshooting and resolution.

Maintaining minimum machine downtime.

Coordinating with different role players at diverse locations to smoothen out the integration process.

Maintenance of IT assets & up gradation as and when required.

Servicing of all Type Laptops

Industry: G.S. Computel Pvt. Ltd.

Duration: May-2017 to 19th July'17

Designation: Network & Hardware ENGINEER (Support-GRSE)

Environment: System troubleshooting and upkeep.

Installation of OS, and relevant software packages.

Attending to user calls, immediate troubleshooting and resolution.

Maintaining minimum machine downtime.

Coordinating with different role players at diverse locations to smoothen out the integration process.

Maintenance of IT assets & up gradation as and when required.

Servicing of all Type Laptops

Industry: Bard Roy InfoTech (P) . Ltd.

Duration: 20th July'17 to March 2018

Designation: Server & Laptop,Desktop- ENGINEER (Support-Cost Accountants of india )

Environment: System troubleshooting and upkeep.

Installation of OS, and relevant software packages.

Attending to user calls, immediate troubleshooting and resolution.

Maintaining minimum machine downtime.

Coordinating with different role players at diverse locations to smoothen out the integration process.

Maintenance of IT assets & up gradation as and when required.

Servicing of all Type Laptop

Industry: Fast Tech Technology

Duration: April 2018 to February 2019

Designation: Server & Laptop,Desktop- ENGINEER (Support-Cost Accountants of india )

Environment: System troubleshooting and upkeep.

Installation of OS, and relevant software packages.

Attending to user calls, immediate troubleshooting and resolution.

Maintaining minimum machine downtime.

Coordinating with different role players at diverse locations to smoothen out the integration process.

Maintenance of IT assets & up gradation as and when required.

Servicing of all Type Laptop

Industry: VRM Business Services Pvt. Ltd.

Duration: May 2019 to March 2020

Designation: Server & Laptop,Desktop- ENGINEER (Support-Cost Accountants of india )

Environment: System troubleshooting and upkeep.

Installation of OS, and relevant software packages.

Attending to user calls, immediate troubleshooting and resolution.

Maintaining minimum machine downtime.

Coordinating with different role players at diverse locations to smoothen out the integration process.

Maintenance of IT assets & up gradation as and when required.

Servicing of all Type Laptop

Industry: LUX Industries Ltd.

Duration: April 2020 to September 2021

Designation: Computer Operator

Industry: Nuvoco Vistas Corp Ltd

Duration: October 2021

Designation: Resident engineer

PERSONAL INFORMATION

Date of Birth : 18th January 1973

Marital Status : Married

Nationality : Indian

Gender : Male

Address : Vill: Janai (Nr. Janai School Ground)

Post: Janai, Dist.: Hooghly, PS: Chanditala

Pin: 712304, West Bengal, India

Contact No. : 905******* / 905*******

E-mail : ad2m4w@r.postjobfree.com,

DECLARATION:

I hereby declare that all the information furnished above is true to the best of my knowledge and belief.

Place : Janai - Hooghly

Date :-

Sanjib Mukherjee

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