Guest experience professional with bilingual communication skills, seeking career opportunity as a Banquet server.
PROFESIONAL EXPERIENCE
Davidson Hospitality Group November 2020- Present
Banquet Server Carlsbad, CA
Responsible for the finish set up of banquet events.
Served guest meals, drinks and other request based on the BEO orders.
Worked in fast base environment, providing flexibility and support to the banquet captains
Maintain high level of cleanliness and awareness of sanitary practices while providing a wonderful guest experiences.
Respond to guest urgent needs, ensuring the event meets their expectations.
Keep a friendly professional work environment within the coworker
FHR Management May 2008- September 2020
Lobby Attendant San Diego, CA
Responsible for greeting guest
Maintain public lobby areas cleaned, removed trash, dust furnisher, mop, and ensure that the bathroom in the pool area were dry to avoid any guest from slipping.
Assist with in-room dining, delivering food to guest rooms.
Assist banquet department with clean up and breakdowns.
Provided great guest experience meeting the Forbes training standards.
EDUCATION
Escuela Preparatoria Regional Autlan
General Education Autlan Jalisco, MX
REFERENCES
Provided upon request