CINDY A. TICE

***** ************ ** # ***, *******, Texas 77065

Phone: 832-***-**** Email: ad2lzs@r.postjobfree.com

Profile

Works independently, set and accomplish goals, excellent customer service and interpersonal /communication skills, creativity, patience and flexibility, detail-oriented and well organized, computer literate.

Employment History

Tri-Star Freight System Houston, Tx Feb 2022 – Oct 23

Dispatch

●Input load information into computer system

●Ensure hard cards with flimsy information matches; Ensure cards and backup information match

●Process paperwork with brokers and drivers and provide explanation that GBL and name must match number of crates, and that they must stand behind their truck to ensure correct loading

●Assist with LTLs by processing paperwork with drivers

●Research locations for military goods for warehouse; research GBLs for information on loads being picked up; research PODs

●Assist with data entry on load pick up dates, ensuring pay is correct, all information matches, for drivers and brokers to get paid

Stop and Serve Crosby, Tx June 2021- Feb 2022

Customer Service Representative/Cashier

●Customer service – in-person and phone – daily interaction with customers requiring effective communication skills to meet customer needs and often calm upset customers

●Cashier for sales – use computerized system to collect money, check in vendors – write check or pay in cash, copy invoices, verify sales information on various products

●Stocking and other duties

Zip Cash Tyler, Tx Feb 2019- Sept 2020 Customer Service Representative

●Customer Service - phone calls and in-person – daily interaction for applications for loans, approve/deny loans; call outs for reminder of loan payments due

●Data entry – enter application information, log payments

●Managed office when manager not present – effectively dealt with upset customers denied loans, order office supplies

●Cash Handling - collect loan payments, provided cash for loans approved, deposit cash in bank

Dollar General Flint, Tx Sept 2015- Jan 2019

Cashier

●Customer Service at front desk – daily interaction with customers, assist with finding items

●Cashier duties – collect money and give correct change

●Stock shelves with products, organize shelves

Freedman Meat Company Houston, Tx Jan 2009- May 2011

Accounts Receivable / Receptionist

●Customer Service – contact customers for past due balance, answer phone calls

●Data entry –numerical- input payments

●Incoming /outgoing invoices filing

●Inventory all products in the company monthly

Education History

San Jacinto College Pasadena, Texas May 2012

Certificate in Keyboarding, Operating systems, Word processing, Computerized spread sheets

References provided upon request

**Do NOT contact current employer until hired.

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