Manufacturing Engineer Customer Service

Craig Colson

AREAL REMOTE PIOLOT IN COMAND (RPIC) (sUAS), MANAGER,

MANUFACTURING ENGINEER, DESK INSURANCE ADJUSTER, CATASTROPHE INSURANCE ADJUSTER, DAILY FIELD INSURANCE ADJUSTER 304 S. Jones Blvd. Unit 5065

Las Vegas, NV 89107

Phone (661) 587-********

*****@***********.***

CAREER OBJECTIVE

To be involved as an Areal Remote Pilot in Command (RPIC) of Small Unmanned Aircraft System (sUAS), Engineering Management, Professional Progressive Inspection Services (Residential, Commercial, Construction Progress Aerial Orthomosaic Map Photography, Aerial Videos & Insurance Inspections), Shop Manufacturing Manager, Professional Catastrophe Insurance Adjuster, Desk Insurance Adjuster and Daily Claims Insurance Adjuster. Specialising in providing customer service, rapid deployment, troubleshooting, quality assurance, productivity, and overall effective communication with client and suppliers- contractors.

EDUCATION

Bachelor of Science in Mechanical Engineering Technology, Manufacturing Mechanical Processed Option in 1993 at California Polytechnic State University, San Luis Obispo. COMPUTER SKILLS

Include SolidWorks CAD, Master CAM, Various other CAD/CAM software’s, IT Computer Support, VMware, DOS, Windows, Proficient in Word Perfect, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Adobe, Photoshop, Orthomosaic Software’s, Filmora - Video Software, QuickBooks, Math CAD, Microsoft Digital Image, MSB Intregra claim, Symbility, Simsol, Audatex, Mitchell, CCC One, WEB-Est and most proficient in Xactimate 25.5 – Current, Multi-Version with XactAnalysis for claims. XactNet Address: COLSON.BAKERSFIELD.CA STRENGTHS

I am a hardworking, self-motivated, reliable team player, able to work under the pressure of tight deadlines, also highly effective at prioritizing claims regarding contracts and due dates. I can easily adapt to changing demanding work environment with a strong ability to read, understand, and manage insurance matters concerning homeowner, business, liability, auto, health, vision, and disability. I am a detail oriented, and client focussed Insurance Claims Adjuster on crisis situations and willing to travel immediately with good mapping skills and can follow directions well. I am adaptable and able to work in fast paced, changing environment and have great common sense and I am teachable to different procedures and requirements of the clients. I maintain a fully equipped self-contained RV for long and or short-term deployment (enough water and fuel for a week at a time without hookups). I am a FAA licensed private pilot with a FAA licensed part 107 for small, unmanned aircraft systems (drones). I am not afraid of hard working. INSURANCE INSPECTION BACKGROUND

I have my Texas all lines, Mississippi all lines, Louisiana all lines and Florida all lines licenses, along with my NFIP, TWIA, Florida Citizens and Earthquake certifications. I have a good grasp of insurance definitions and terms, and procedures. I have worked catastrophic storms addressing wind, hail, ice, flood, hurricane and fire property losses for homes, apartments, condominiums, commercial buildings, farm buildings, autos, motor homes, travel trailers, utility trailers, boats, and aircraft. I am proficient at interpreting policies and coverage’s, inspecting damages, estimated repair costs, processing files, issuing payments, negotiating with contractors, and addressing supplemental claims. I am proficient at desk adjusting (State Farm Certified).

FAA Licensed Private Pilot, FAA Licensed Part 107 Unmanned Arial (drone) Pilot. I have worked at utility power line inspection, distribution & transmission lines & towers. I have been insurance licensed in California since September 1996, and also became Securities licensed in November 1996. I built a successful Securities business concentrating on the CSFA (California State Fire-fighter Association) benefits, helping clients position their brokerage portfolios to achieve financial success for retirement, college, real-estate purchases and final expenses. I sold my securities business in 2004 to another agent brokerage. Along the way I became a FAA licensed private pilot in 1996 with FAA licensed Small Unmanned Aircraft System (drone) - Remote Pilot Part 107 certification in 2016. I have held series 6 and 63 licenses as well as a life, accident, and health insurance license. I have been estimating damaged vehicles and repairing since 2004 through 2010 with Hot Ride, Inc. BACKGROUND

In early June 2010 through September 2012, I worked claims in Bozeman, Montana on over 450 vehicle hail claims, 22 vehicle accident claims, 102 residential hail claims, 2 residential fire claims, 14 commercial building hail claims and aircraft hail damage claims. Since the end of September 2010, to current, I have completed an additional 5,224 additional residential property, flood, wind, fire, hail and earthquake day claims in California, Texas, Louisiana, and Mississippi.

From October 2010, through the 1st week of November 2013, I also handled over 412 vehicles hail claims, 21 farm equipment claims, a combination of 6 single and twin-engine aircraft accident damage claims, 6 heavy equipment claims and 32 semi-trucking claims. I stopped doing daily auto claims due to the lack of consistency of receiving enough claims per month, when I went to New York for Hurricane Sandy, did areal inspection of losses. I am interested in doing auto claims, farm equipment, boats, aircraft, heavy equipment, and semi-truck claims for storms or with a firm that has a potential for a consistent flow of claims. In May 2011, I was contracted for a little over 4 months to work for 7 days a week on day rate for the Nationwide Companies conducting areal roof, property, inspection along with exterior and interior inspections. I was responsible for claims in San Luis Obispo, Santa Barbra, and Ventura Counties, handling from 5 to 25 claims per week along with coordinating vendors. In April 2012, I worked on over 46 residential hail claims in Coppell and Lewisville Texas and then from mid-June 2012 through the 1st week of October 2012, I handled over an additional 168 residential hail claims, and 11 commercial building hail claims using aerial photography in Chico, California.

In November 2013 through the end of January 2014, I worked over a 154 Hurricane Sandy residential and commercial building claims with use of a drone for roof inspection under FAA Small Unmanned Aircraft System - Remote Pilot Part 107 certification and a private pilot. In October 2016 through December 2016, I worked over a 92 Hurricane Matthew residential and commercial building claims with use of a drone for roof inspection under FAA Small Unmanned Aircraft System - Remote Pilot Part 107 certification and a private pilot. In October 2017 through March 2018, I worked over a 40 Hurricane Irma utility pole inspection, ceil tower inspection commercial claims, - shopping canters, strip malls, multiple apartment building’s – restaurant’s – minimart gas station’s – car washes with use of a drone for roof inspection under FAA part 107 unmanned aircraft systems (drones) – Remote (drone aerial Pilot Part 107 licensed and a (airplane) private pilot licensed. Since becoming licenced in 2010, I have consistently worked day claims when not on a storm assignment working for IA firms in California. I am based out of Bakersfield and travel throughout the state California for day claims from down south in San Diego and Palm Spring to up north as far as the San Francisco Bay Area, Clear Lake and Chico. Starting in 2019 we inspected utility power poles, and towers in the California and then throughout, including 0 grid areas with authorization and with daily LANNC authorization. We have flown agricultural field using DGI GS Pro/Drone Deploy to create orthomosaic maps and 360 photos using Litchi. Have logged over 1,200 hours flying drones (DJI Phantom 2 Vision, DJI Phantom 3 Advanced, Inspire 1, Mavic 2 Pro Zoom, Mavic Pro 2, Phantom 4 Pro v2.0 and a DJI Matrice 210). In Fall of 2020 worked fire claims as a State Farm Adjuster and in 2021 worked as a State Farm Desk/Field Adjuster.

In the Spring of 2021 worked as a State Farm desk adjuster. In December 2021 through February 2023, worked State Farm residential/commercial large loss claims as claim rep, seeing new claims, talking insured calls, coordinating contractors, dealing with agents, and completing in process claims in the Sacramento/Grass Valley/Napa/West Bay areas of California.

April 2023 to October 2023 working as a Workcamper (Bryce Canyon RV & Gas, LLC) in the gas station/convenance store/ camp store/ Campground check-in & check-outs / campground cleanup & maintenance.

MANAGEMENT BACKGROUND

I have built and sold multiple businesses. This has provided me with the skill sets needed to get the job done managing employees, cost estimating, insurance estimates, scheduling, customer relations, overseeing projects and leading in an efficient, productive manner is of the utmost importance when dealing with people and new challenges. WORK EXPERIENCE AND ACCOMPLISHMENTS

1) Colson Farms, Inc. - (Mechanic, Truck Driver, Equipment Operator) 1982 to 1988 2) Holz Precision Inc. - (Process Engineer – CNC Programmer) 1991 to 1992 3) Manufacturing Mechanical Engineering Consultant - 1996 through 1999 4) ORBA – Series 7 Securities Retirement Investment Planner, (Specializing working with CSFA – Firefighter Retirement Benefits) 1996 - 2004

5) Various IA Firms - (Independent Insurance Adjuster) 2010 to Present 6) State Farm – Fire Loss’s August 2021 to December 2021 7) State Farm – Desk Adjusting 2022

8) State Farm – Large Loss and Commercial Field/Desk Adjuster (Handled Residential / Commercial Total Loss Fire Claims, Large Loss Fire-Water Residential / Commercial Claims, Policy Review with Insureds and Agents, All State and policy Letters dealing with assigned claims.) November 2022 to February 2023.

9) Workcamper - (Bryce Canyon RV & Gas, LLC) April 2023 to October 2023 SELF EMPLOYMENT-OWNED AND MANAGED

a) Colson Enterprises - (Farming 1,454 Acres) up to 55 Employees from 1988 to 1996 b) Colson Enterprises - (CAD/CAM Design & Programming, Precision CNC Manufacturing) 24 Employees from 1992 to 1996

c) Colson Enterprises - (Mechanical Engineering Consulting, CAD/CAM Programming) 1 Employee from 1996 to 2004

d) Sierra Flight Center - (Flight School and Aircraft Rentals) 6 Employees 1996 to 1998 e) Wealth Builders - (Insurance and Securities) 7 Employees 1996 to 2004 f) Wealth Builders - (Computer IT Management) 1 Employee 1996-2010 g) Wealth Builders - (Photography for School Events and Yearly Photos) 1 Employee 1999-2008 h) Consulting - Residential Construction, Additions, And Remodelling (Propose Plans, Provide Cost Estimates, Contractual Specifications & Invoicing) Installation Of Cabinetry, Counter Tops, Appliances, Lighting, Windows, Doors, Sinks, Flooring (Tile, Laminate & Stone), Electrical, Plumbing, Carpentry And Trim Work, Insulation, Drywall, Painting And Finishing, Along With Demolition. 6 Employees 1996-2004

i) Consulting/Sales - IT Computer Support, Network Management for 25 plus companies 1996 - 2006

j) Hot Ride 4 U - (Off Road Vesicle Parts, Custom Vehicle Performance Parts Manufacture, Safety Equipment Design and Parts Manufacture, Repairs, Performance Upgrades, and Insurance Repairs) with use of CAD with Structural Design Analysis/CAM, CNC, Tube Benders, Welding with 18 Employees 2004-2010.

k) HC Adjusting, Inc. - (Insurance Claims Adjusting, Home, Commercial, Industrial and Auto) 2010 to 2012.

l) HC Aerial Adjusting & Drone Inspections, LLC - (sUAV Utility Inspections, sUAV Solar Field Inspections, sUAV Tower Inspections, sUAV Crop Inspections, sUAV Real Estate Photos and Videos, sUAV Insurance Roof and Property Inspections Insurance Claims Adjusting, Home, Commercial, Industrial and Auto) 2012 to present.

m) HC Aerial Adjusting & Drone Inspections, LLC, DBA as HyTech Creations – Design/Manufacturing Engineering (CAD/CAM, CNC Milling 5-Axis, CNC Laser Equipment, and 3D Printing Equipment. 2020 to present.

PROFESSIONAL LICENSES AND CERTIFICATIONS

Texas Adjuster - All Lines License # 1613815

Florida Adjuster - License # P234200

Louisiana Adjuster - License # 509686

Mississippi Adjuster - License # 10785038

NFIP Certification for Residential (Dwelling), Manufactured (Mobile) Commercial - FCN is 70000630

California Earthquake

TWIA

Florida Citizens Independent Adjuster Certification Nationwide Certified

USAA Certified

Hanover Certified

State Farm Field Certified

State Farm Desk Adjuster Certified

HAAG Commercial Roofs Damage Certification

Ethics in the health insurance industry

Ethics - market conduct

Ethics for the insurance services practitioner

Xactimate 25 Training-Evans March 2010

Certified Manufacturing Technologist 1990

California Professional Engineer 1994 - 2009

California Commercial Class A Driver’s License 1983 – Present FAA Private Pilot Licenced 1994 - Present

FAA Small Unmanned Aircraft System (Drone) - Remote Pilot Part 107 Licenced 2016 - Present

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