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Customer Service Assistant Manager

Location:
North Carolina
Posted:
January 09, 2024

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Resume:

MARCUS A TYSON

**** ****** ****** *****, ** ***** 252-***-**** ad2lvk@r.postjobfree.com

OBJECTIVE To obtain a position that offers professional growth & career opportunities where I can be an asset & utilize my skills & abilities effectively.

SKILLS &

ABILITIES

Motivated & excellent work ethic

Strong customer service, communication, interpersonal, leadership, & teamwork skills

An effective problem solver & skilled at making decisions

& managing time efficiently

EXPERIENCE 04/21-11/23 Assistant Manager, Amazon, Kinston, NC

Support, mentor, & motivate team members.

Manage safety, quality, productivity, & customer delivery promises.

Collaborate with support teams to meet business objectives. 10/17-11/18 House Manager, Keep Hope Alive, Greenville, NC

Managed 2-3 staff in a nursing group home.

Ensured clients’ needs, safety, & security.

Administered medications.

Established & maintained confidential records.

Transported clients.

Clean & sanitized work & recreational areas.

09/14- 02/15 Brick Layer, Manning Masonry Inc, Williamston, NC

Prepared equipment for daily use.

Cut & laid bricks & blocks.

Made mortar & cement; drove forklift & other equipment. 02/13- 02/14 Janitorial Supervisor, Daniels Cleaning Service & Whites Cleaning Service Greenville, NC

Directly supervised & coordinated work activities of cleaning personnel in hotels, hospitals, offices, & other establishments. 02/09- 05/12 Service Manager, Jiffy Lube, Greenville, NC

Maintained payroll & scheduling.

Trained employees on company policies & procedures.

Ensured timely daily operations & tasks.

Ensured customer satisfaction & pleasant work environment. EDUCATION Pitt Community College, Winterville, NC

High School Equivalency Diploma June, 2009

REFERENCES Available Upon Request.

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