Customer Service Early Childhood

ADRIANA MATTEO

401-***-**** *******************@*****.*** Warwick, RI 02886-2352

A skilled customer service management professional seeking a challenging environment in a reputable organization to expand my learning, knowledge, and skills.

professional summary

skills

• Customer service • Conflict resolution

• Communication • Interpersonal skills

• Leadership skills • Management skills

• Problem-solving • Organization skills

• Writing creative or factual. • Speaking in public, to groups, or via electronic media.

• Excellent presentation and negotiation skills • Managerial skills

• Provided training to staff • Excellent customer service skills

• Excel, Microsoft (some experience) • Conflict management

• Training & development • Supervising experience

• Payroll • Sales

• Negotiation • Leadership

• Presentation skills • Mentoring

• Typing • Windows

experience

Working in a fast-paced environment

while managing and running a fully

staffed center

•

Responsible for calling clients and

making appointments, managing payroll

and weekly scheduled

•

• Handle all of files and records

Worked closely with the state to

followed state guidelines and protocols

•

EARLY CHILDHOOD EDUCATION IN

EARLY CHILDHOOD EDUCATION

(AECE)

Community College of Rhode Island,

Warwick, Rhode Island

PSYCHOLOGY

Rhode Island College,

Providence, RI

education

Kept an inventory of products and made

sure to stay fully stocked at all times

•

Works great with clients and in office

environment.

•

certifications

• Associates

Contact this candidate