Customer Service Client Coordinator
Resume:
Cynthia Onnen
Ruskin, FL 850-***-****. ************@*****.***
Career Goals- To obtain a position that utilizes my education, experience, and encourages career development.
Client Coordinator
Ace Septic & Waste - Land O' Lakes, FL
July 2022 to Present
Answer phones
Book pump- outs, inspections, repair jobs, and consults in Service Titan
Provide excellent customer service
Review and update booked jobs as needed
Reply to emails, website inquiries, live chats, as well as texts from customers
Route the driver's schedules
Order Packer- Stower
Amazon.com - Saint Charles, MO
September 2020 to May 2022
Pack orders
Problem solved
Double check for accuracy
Stow orders
Decanted
Built and shrink- wrapped pallets
Used pallet jack
Scale Master/ Dispatch
PSC Metals LLC - Granite City, IL
September 2017 to September 2020
Ran scale
Entered dispatch
Corrected ticket errors for the Midwest region
Entered breakdowns of incoming loads
Dailly radiation tests
Answered phones and emails
Lead Logistics Coordinator
Legrand Cablofil - Mascoutah, IL
October 2014 to September 2017
Obtained freight rates
Scheduled trucks
Processed freight claims
Kept track of incoming and outgoing orders
Answered phones and emails
Processed shipping paper work and labels
Waitress & Bartender
Scooter’s Restaurant & Bar - Mascoutah, IL
July 2012 to October 2016
Provided excellent customer service
Mixed drinks
Waited on tables
Made salads
Delivered food
Cleaned
Stocked
Suggested selling
Claims Processor
Kramer & Frank - St. Louis, MO
November 2010 to February 2013
Processed, audited & reviewed medical, retail, and subrogation claims
Redacted documents
Filed paper work
Receptionist-Loan Department
Iroquois Federal - Watseka, IL
July 2008 to October 2010
Customer service
Answered phones
Loan processing
Typed documents
Sent out late notices
Tracked employees schedules
Customer Support Representative
Jasco Products - Oklahoma City, OK
October 2006 to May 2008
Customer service
Processed new orders
Debit and credit memos
Answered phones and emails
Server
Red Lobster - Oklahoma City, OK
July 2006 to May 2008
Provided excellent customer service and guest hospitality
Presented high quality food and beverages
Performed cash and credit transactions
Rolled silverware
Suggestive sold drinks, appetizers, and desserts
Server
Red Lobster - Bradley, IL
August 2001 to July 2006
Provided excellent customer service and guest hospitality
Presented high quality food and beverages
Performed cash and credit transactions
Rolled silverware
Suggestive sold drinks, appetizers, and desserts
Skills Used
Great communication skills, multi-tasking ability, high energy worker, great team player, top-notch people skills, excellent customer service
Associate's in Administrative Assistant
Kankakee Community College - Kankakee, IL
August 2001 to May 2003
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