TAMMY BALDASSARRE

Business Administrator

Lake Mary, FL 32746

ad2ltd@r.postjobfree.com

linkedin.com/in/tammy-baldassarre-3387185a

904-***-****

Work Experience

Remote Senior Account Manager

Angi – Denver, Colorado

April 2022 to Present

Generates sales through prospecting to meet monthly targeted goals,

Develops, Manage, implements marketing strategy, updates as needed,

Effectively communicate with the new accounts to establish relationships that will grow and profit,

B2B Sales,

Communicate professionally with management and provide objective feedback when needed to meet agent yield,

Generates new business accounts based on market analysis in multiple locations,

Recruits for events promoting product,

Manage customer’s long-term revenue and retention with training and development,

Outside Sales with Contractors specializing in Home Improvements and Commercial Prrojects,

Trained in Home Renovations and Remodels to work with Contractors and Clients to ensure Projects were completed,

Maintains World Class Customer Service

Travel when needed.

Business Administrative

Duval Fields CPA Group PA - Green Cove Springs, FL

September 2019 to December 2021 (Moving),

CPA Firm: Client relations, scheduling appointments, Account Management, proficient in Word, Excel, Pro Series, and QuickBooks. Organizing and updating client information, setting up new clients and maintaining. Some tax preparation and bookkeeping. Inputting recorded payments and receipts, expense spreadsheets, sending billing utilization reports to staff.

Business Account Manager and Senior Recruiter

Life South Community Blood Centers - Gainesville, FL,

August 2016 to August 2019

Creating Master Schedule for Monthly blood drives including publicity, donor recognition and education.

Scheduled Events, maintain booths as subject matter expert, build client relations through Chamber of Commerce,

Manage Accounts, building solid relationships. Handle training and development for company success, conducted client calls and scheduled meetings.

Manage and establish new accounts, analyze and send reports based on results of marketing blood drives and productivity.

Encourage and build Team through positive leadership,

Achieve monthly, quarterly, and annual projections, set accurate projects for blood drives based on hospital orders,

Recruit new businesses, educate, and train for donors,

Develop Marketing materials for blood drive, deliver all materials and promote donor base.

Entrepreneur Business Owner and Manager

Home Care, Organizer – Jacksonville, Florida

January, 2010 to Current, 904-***-****

Private Care, managed doctor appts. Personal care, weekly fitness and dietary meal planning. Schedule Management. Bill Pay.

Medication Management

Home Organization

Home Décor

Pools

Pool Maintenance

Chemical testing

Pool Repairs – leak detection

Green Pools to Clean Pools

Management/ Training and Development Manager

AT&T - Convergys Corporation - Jacksonville, FL

December 1991 to February 2001

Call Center Environment set up for managing accounts. My accounts were AT&T Wireless, AT&T landline, Inbound and Outbound Sales and Customer relations.

Held Leadership training (Train the Trainer) for instructors,

Scheduled ongoing development classes -Time Management, Information Mapping, and How to Handle Irate Customers.

Worked closely with clients through meetings, trainings, reports, and performed client satisfaction surveys.

Developed training curriculum and performed quality monitoring. Bridge Production, Training, HR, and Clients by bringing them into the classroom, and by working in HR for pre-screening of new hiring.

Power Point, Excel, Microsoft Experience a must.

Community Volunteer – MS, American Breast Cancer Awareness, American Red Cross. (Still Active).

Education

Bachelors of Science, Business Administration with Concentration in Healthcare Administration GPA-3.945

Southern New Hampshire University - Manchester, NH

October 2019 to Graduation is July 2022

Associate in Science (AS) in First Responder

Santa Fe College - Gainesville, FL

January 2018 to May 2018

Associate in AA

Florida State College at Jacksonville - Jacksonville, FL

August 2014 to May 2017

Awards

Honors Graduate

The National Society of Leadership and Success (2021)

Phi Theta Kappa Honors Graduate. (May 2017)

Expertise

20 years, Management, administration, leadership training, curriculum development, hiring, appointment and scheduling, client relationship, recruitment, and event planning.

20 years, marketing, account management b2b, client relations, staff relations, team building, product line, community relations, training and development.

Communication and Customer Support Specialist.

Microsoft Word, Excel, Power Point, Adobe, Google, Information Mapping, Time Management, Communication, QuickBooks, Account Manager.

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