Yiyi Xie

Tel:+1-213******* E-mail: ad2lrv@r.postjobfree.com

Educational Background

University of California, Irvine

Bachelor B.A Economy

Bachelor B.A Psychology and Social Behavior 2015.9-2019.9 University of Southern California

Master M.S Applied Technology and Aging 2023.9-Current Work Experience

Tiktok.inc Beijing, China

IT Asset Management 2019.10-2023.5

• Optimized IT Asset Management Operations: Streamlined the entire process for repair, loss, repurchase, and end-of-life disposition of IT assets. Standardized stakeholder execution operations, identified and resolved common bottlenecks, significantly reducing work order service time from 54 days to 18 days. Achievements include service triage, resource integration, and engaging multiple suppliers. Enhanced management rules, clarified decision-making logic, and maintained strict adherence to SLA guidelines.

• Enhanced IT Asset Management Processes: Reorganized the logic of IT asset management, focusing on asset maintenance and sub-process rationalization. Developed access requirements for external third-party accounts, laying the groundwork for future automation of process judgment. Expanded the information collection framework to enrich the completeness of asset maintenance data analysis.

• Legacy Equipment Management and Utilization Improvement: Conducted thorough fault assessments and devised repair strategies for legacy equipment nationwide. These efforts significantly increased the utilization rate of assets in storage, reducing the in-stock closure ratio from 6% to less than 1.5%.

• Server and Meeting Room Asset Management: Assumed control of server asset management, ensuring optimal performance and security compliance. Implemented efficient management strategies for meeting room and live broadcast assets, streamlining scheduling, maintenance, and usage tracking. This role included enhancing the reliability and availability of critical meeting and broadcast infrastructure. Daimler Greater China, Ltd. Beijing, China

IT support for R&D (Intern) 2018.07-2018.12

• VR Cooperation Platform Optimization: Led the initiative to gather usage data for the VR cooperation platform, collaborating closely with a team of 15 engineers. We focused on collecting and analyzing application data to enhance the platform's display capabilities. This effort resulted in successfully providing optimized VR displays bi-monthly for over 40 global production and research engineers.

• Daimler's 2018 Shanghai Supplier Conference Management: Successfully planned and organized Daimler's 2018 Shanghai Supplier Conference, which was attended by over 140 participants. My responsibilities encompassed negotiating venue costs, presenting data visualization results, and meticulously planning and executing the senior seminar process of the company. The conference was notable for its seamless organization and the high level of engagement it fostered among stakeholders CAMPUS ACTIVITY

Eastern Language Department in UC Irvine Irvine, CA Chinese Language Tutor April 2016—-April 2017

• Tutored students in grammar and Chinese characters writing, help students correct mistakes after quiz

• Tested students in oral presentation and dictation

• Corrected American student’s problem on pronunciation, practice speak skills in presentation and conversation UCI Early Childhood Education Center Irvine, CA

Volunteer/ Teacher assistant April 2019 — June 2019

• Teach young children in developmentally appropriate activities

• Work with particular children and provide special attention to assist that child in feeling more comfortable in the days experience

• Assist in the care and supervision of small groups of children Skills

Language: Chinese - native English - as work language, have a strong listening, speaking and writing ability ERP: OA, Jira, Ariba Tool: SPSS, Tableau, Power BI, Process On, mind mapping, Excel, PPT, Word