JOY NGUGI
Tacoma, WA ***** 978-***-**** **********@*****.***
Professional Summary
Highly skilled and detail-oriented Data Entry professional with three years of experience in maintaining a 99% accuracy rate while entry large volume of data into databases. Proven ability to develop and implement new data entry procedures and standards resulting in a 20% reduction in errors and 15% increase in productivity. Collaborative team player with excellent communication skills and a track record of troubleshooting and resolving data entry errors resulting in a 25% reduction in error resolution time. Skills
• Microsoft Office
• Google Calendar
• Google Drive
• Attention to Detail
• Strong written/Oral communication
• Time management
• Record keeping and Maintenance.
• Office administration
Work History
Data Entry Clerk July 2022 – December 2023
Amazon Tacoma, WA
• Retrieved data from various sources and entered it into databases.
• Ensured accuracy and completeness of data and improving data quality by 25%.
• Updated existing records with new data, ensuring that databases were up-to-date and accurate, resulting in improved organizational performance.
• Maintained confidentiality of sensitive data and followed data entry procedures and standards, ensuring compliance with regulatory requirements, and protecting sensitive information. Data Entry Specialist December 2020 -June 2022
Univar Solutions Kent, WA
• Reviewed orders for completeness, accuracy, and other essential information.
• Entered orders into schedule for production and delivery.
• Resolved any errors and or discrepancies with the appropriate departments.
• Followed and established administrative and clerical procedures.
• Maintained compliance with all company policies and procedures. Education
Bachelor of Science: Business Management June 2026 University of Washington, Tacoma Tacoma, WA
High School Diploma June 2022
Kentridge High School Kent, WA
Languages
Swahili
Native or Bilingual