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Customer Service Representative

Location:
Mahopac, NY
Posted:
January 09, 2024

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Resume:

PERCY BEAMON

** ***** ****

CARMEL, N.Y. *****

914-***-****

ad2lq2@r.postjobfree.com

Summary

An experienced Administrative Specialist/Salesperson with excellent computer skills (75wpm). Very familiar with Word, Excel, Databases, and PowerPoint. Strong communication skills with individuals of all levels of dealing with people, products and services that require strong leadership and negotiating skills.

ORGANIZATION & ADMINISTRATION

Prepared office for daily appts, including opening office, financial arrangements and adequate supplies for staff & clients.

Prepared documents & presentations as needed for mail & office distribution.

CUSTOMER SERVICE

Greet customers and assist with answering questions, handling complaints.

Recommend, select, and obtain merchandise based on customer needs and desires.

Total sales prices, purchases, receive and process cash and credit payment.

Answer questions regarding its merchandise & bundling plans.

Handled customers for retention purposes, assisting in resolving any issues at hand.

WORK HISTORY

EASTERN ACCOUNT SERVICES Danbury,CT Oct 2021-November 2023

Pre-collections Comcast/Time Warner

Per telephone (call center) (Worked from home) Collected monies for Spectrum.

SHOP RITE Carmel, NY June 2020- Sept 2020

Handled Seafood dept- Assisted customers.

ADVANCE AUTO Carmel, NY Jan 2020 –May 2020

Cashier-Handled cash & customer service

CLANCY LOGISTICS Holmes, NY Jan 2016 – 2019

IT relocation/Business moves

Responsible for disconnecting computers & office equipment and reconnecting at new locations

Running cables for network & phones.

COMCAST CABLE Carmel, N.Y. May 2006-July 2011

Assistant to General Manager/Customer Service Representative

Handled all administrative duties ie; retention, employee equipment orders, retention

Communicated with customers with retention matter

Spreadsheets-excel, letters-Word, some powerpoint.

NESTLE WATER Elmsford, NY Jan 2005-May 2006

Route Driver

Delivered water on routes.

Acquired CDL Class B

EDUCATION

WINSTON SALEM STATE UNIVERSITY BUSINESS ADMINISTRATION



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