FRANCESCA CIGLAR
Ocean Ridge, FL
*******@*********.***
Strategic and goal oriented project management professional with 10+ years of experience specializing in high profile national accounts. Proven success in delivering projects on time and within budget.
AREAS OF STRENGTH
Customer Relations
Project Management
Analytics
Problem Solving
Process Improvement
Smartsheet
Communication
Cost Control
Scheduling
PROFESSIONAL EMPLOYMENT
JOHNSON CONTROLS, INC. (formerly Tyco/Sensormatic/ADT), Boca Raton, FL 1997 to 2019
Sr. Project Manager (2010-2019)
Managed top 3 Accounts ($12mm+ in billings)
Developed scope of work, timeline, and processes for an average of 65 large scale commercial installations per year
Developed and ran kick off meetings for each new installation which became the template for all communications company wide
Ensured that field installations met all contract requirements and specifications
Designed and distributed customized reports which monitored progress, reported and resolved problems or conditions that may have affected the success and timeliness of the project
Full project life cycle ownership; accountable for the entire project from initiation to deployment
Reported on lessons learned from each project and implemented countermeasures on each learning for future projects
Implemented multiple process improvements including writing a project guide that saved time and money on all future installations for one of the top accounts
Supervised and trained project planner
Project Manager (2003-2009)
Managed mid-tier accounts ($5-7mm+ in billings)
Responsible for all project manager activities as above
Project Coordinator (1997-2003)
Assisted in writing scope of work for projects
Coordinated field installations
Handled customer communications
NATIONAL GEOGRAPHIC, Washington DC 2015 to present
Photo Camp Project Manager (2015, 2018, 2019)
Worked with seasoned team of photographers, editor from National Geographic to inspired storytelling through photography among refugees and displaced young adults in each culturally diverse location (Columbia, South America; Kano, Nigeria; Washington, DC)
Established partnerships with sponsor organizations and local communities
Managed all logistics including pre-planning, daily activities, transportation, travel, and final presentation locale/agenda
BLUE OCEAN, Calabria Italy 2017 - present
Project Coordinator (2017, 2018)
Assisted a world renowned photographer in running a workshop for young adults teaching them photography, journalism and presentation skills
EDUCATION
Bachelor of Science in Professional Management, Nova Southeastern University
Masters Certificate in Project Management, The George Washington University School of Business and Public Management
Conversational Spanish, Greek and beginner Italian
Dual US/Italian citizenship
Certified Kundalini Yoga Instructor