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Ryan Clapp

440-***-****

ad2llg@r.postjobfree.com

Skills

● 20 years XP w/ various mechanical, electrical, & technical attributes.

● 10 years XP w/ mgmt of warehouse; shipping, order fulfillment, customer relations & B2B comms. ● Proficient w/ G-Suite, M365, Adobe Cloud, Atlassian & other work suite packages.

● Attention & fast response to company messaging platforms & correspondence.

● Extensive & diverse knowledge of data & log mgmt; spreadsheets, scripts, formulas, tables, & crawlers. ● Well versed across a range of technical fields; IoT, ML, AI, PLC, & Edge/Thin computing.

● Knowledgeable w/ code in; Python, C/C++, Java, HTML, XML, Lua.

● Usage & practice of Lean 6 Sigma

Experience

March 2022 - December 2023

Spin/Skinny Labs & Bird Inc. - North-East US Regional Repair Lead

● Planning & project management of repair operations.

● Parts, tools, & materials ordering & projections.

● Document & report on KPI’s to cross-team leaders

●Leadership development & trainer for new hires.

● QA/QC assurance/adherence across US region markets .

● Leading process improvements, collaboration efforts with outside teams, & improved quality of product to customers .

August 2019 - March 2022

Spin/Skinny Labs, Cleveland/Akron, Ohio - Lead Mech. Spec.

● Reporting & analysis of deployed & picked up vehicles on shift.

● Facilitate coordination & upkeep of vehicles across a multitude of markets & arenas.

● Document & report on performance blockers to upper mgmt, as well as cross-train others on my team. ● Load, drive, & unload vehicles between the warehouse & around the local market.

● Perform wide ranging repairs on electric vehicles of various types, as well as explore new issues & fixes. ● Inventory management for parts, vehicles & other equipment & tools; ensuring cross-region compliance. ● Conduct safety checks & perform preventative maintenance.

● Use mobile apps, spreadsheets & other technology to track repairs, parts & vehicles. November 2015 - February 2019

North American EDM Supplies Inc, Willoughby, Ohio - Warehouse & Facilities Manager

● Manage daytime operations of warehouse, including: LTL-freight, UPS, FedEx, returns, receiving, parcels, customer pick-up, safety & inventory control.

● Lead & develop warehouse team to deliver unparalleled customer service.

● Maintain high levels of accuracy in daily operations.

● Responsible for monitoring & arranging landscaping, office, janitorial, housekeeping, & security duties & performance.

● Inspect buildings & equipment for repair & maintenance work.

● Ensure accurate collection of all maintenance & work order records.

● Maintain a variety of records & prepare reports for management review.

● Following up on service issues, solutions & achieving resolution, closing out escalations. 2

June 2008 - October 2015

A.T.&T. U-Verse, Northern Ohio region - Field Tech Team Lead; Gas & Light Div.

● Understand communication & technology needs of small to mid-sized business customers & to partner with resources to design customized solutions meeting unique business needs.

● Perform new connects, reconnects, upgrades and disconnects for residential & commercial television, internet & phone services.

● Building out & modification of telecommunication rooms & vaults.

● Reading/writing of blueprints & specifications.

● Running teams in diverse departments & fields.

● Complete daily production reports, mark-ups, time tracking, maps, & best-practice guides & SOP’s. ● Reconcile all issued parts and materials on a daily basis to ensure accurate material usage counts. ● Test, activate, and troubleshoot equipment after installation. Education

June 2002 - April 2006

Auburn Career Center, Concord, Ohio - various technical certs & work accreditations Program Completion for Industrial Electrical Control Systems Program Completion for P.L.C. & Automation Systems January 2022 - Present

University of Pennsylvania, Penn Engineering School (online education) Associates Degree in Computer Science

January 2022 - Present

Aveta Institute for Business, Six Sigma Online (online education) Six Sigma certification

December 2022 - Present

IT-Pro.tv (online education) - various certs

CompTIA IT Fundamentals

CompTIA A+

CompTIA Network+

CompTIA Security+

Microsoft-365 Fundamentals

Certified Ethical Hacker

Certified Data Professional

Cisco Certified Network Technician

3

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