MICAH L. HARRIS

(***)- ***-**** l ad2lky@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated Information Technology graduate with a specialization in Quality Assurance Testing and Software Development. Strong academic foundation paired with hands-on experience. Skilled in identifying software defects and ensuring optimal functionality. Ready to bring a detail-oriented approach and collaborative mindset to impactful IT projects.

SKILLS

● AccelQ ● Power Automate ● MySQL

● HTML/CSS ● JavaScript ● PHP

● Microsoft Office ● GitHub ● Agile Methodologies

EXPERIENCE

Automation Test Engineer Intern

Amwins Charlotte, North Carolina

May 2023 - August 2023

● Spearheaded the development of automation testing procedures using AccelQ, a cloud-based testing platform, to enhance software development efficiency and quality.

● Streamlined testing procedures, fostering collaboration across teams, and ensuring timely goal achievement.

● Demonstrated strong communication and interpersonal skills while collaborating with colleagues, aligning automation tasks with Quality Assurance engineers' requirements.

● Consistently exhibited proficient troubleshooting and problem-solving abilities, contributing to the seamless operation of IT development projects.

● Gained valuable hands-on experience during the Automation Test Engineer Internship at Amwins, making a meaningful impact on the organization's IT processes.

● Actively engaged in initiatives to enhance efficiency, demonstrating a commitment to continuous improvement in software development practices.

HawksNest Duty Manager

UNC Pembroke Pembroke, North Carolina

July 2019 - December 2022

● Supervised and trained 7-12 desk staff as a HawksNest Duty Manager at UNC Pembroke, ensuring the safety of 50-60 daily customers.

● Professionally addressed customer concerns, maintaining a high standard of service and satisfaction.

● Coordinated advertising efforts to enhance the facility's visibility and engagement.

● Ensured financial accuracy through daily cash register readings and preparation of currency transaction reports.

● Developed and honed leadership and organizational skills, contributing to the overall efficiency and success of the facility.

Student Final Capstone Project

University of North Carolina at Pembroke Pembroke, North Carolina

● Developed a web application facilitating computer construction for personal and professional use.

● Implemented agile and scrum methodologies, emphasizing efficiency and adaptability in the development process.

August 2022 - December 2022

● Played a critical role in assessing compatibility and providing user feedback on the integration of diverse computer parts.

● Introduced a user-friendly feature allowing selection from a library of prebuilt computer configurations.

● Utilized JavaScript for the compatibility page, showcasing prebuilt lists, and CSS/HTML5 for website design, incorporating elements like flex boxes and reactive pages.

EDUCATION

Bachelor of Science - Information Technology, Development and Network Administration

University of North Carolina of Pembroke

December 2022

ADDITIONAL INFORMATION

RELEVANT COURSEWORK

● Human computer interaction revealed instructions on the fundamental practices and principles for creating excellent interface designs that users can comprehend, predict, and manage.

● Software development and professional practices disclosed the design, implementation, and testing of a small or medium scaled software systems while also learning about professionalism and ethical responsibilities.

● Introduction to system administration and shell scripting provided knowledge about tools and techniques for administration of stand-alone computing systems.

● Database Management and Security covered three main phases in database design. Conceptual: entity relational diagram, logical: using the relational model, and physical: using the database management system.

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