DAVID RUSSELL
OBJECTIVE
Seeking a management position within a competitive restaurant. Offering effeccctiveness in managing guests and staff members by utilzing invinible customer service, leadership and communication to bring exellence in daily operations.
EXPERIENCE
2019-2023 Firebirds Memphis, TN
Managing Partner
Lead of team of six managers
Traveled to multiple locations taking over the General Manager role
Increased sales by 40%
Increased guest traffic by 25%
Developed four executive chefs
Developed two general managers
Developed eight sous-chefs./front of the house managers
2018-2019 Red Lobster Wilmington, DE
Front of House Manager
Led all budgets throughout the year and presented to the management team weekly
Ran a team of 80 team members
Effective leading and developing team members both in the front of house and back of house.
2015-2018 Olive Garden Salisbury/Elkton, MD
General Manager
Lead, developed and empowered a team of three managers.
Built a positive culture with over 120 employees.
Increased sales by 3.5%.
Increased guest satisifcation by 10%.
Trained and developed 5 Managers in Training.
2012–2015 Olive Garden Elkton, MD
Culinary, Service and Sales Manager
Lead my kitchen team of 30 team members to the lowest food waste % in the company.
Increased check average by 80 cents.
Increased guest satisifcation by 8% to the top quartile in the company.
Developed four team members to managers.
EDUCATION
2008–2012 Penn State University State College, PA
HRIM. Hotel, Restaurant, and Instititional manager
Graduated with a 3.5 GPA
CELL 610-***-**** • E-MAIL - ad2lkt@r.postjobfree.com
128 WEST THOMAS COURT • KENNETT SQUARE, PENNSYLVANIA 19348-2867