An eclectic and creative content writer & Social media manager

with 7+ months of experience who fuses a background in journalism and mass communication with know-how in technical writing, customised social media content, blogging, SEO, guest post writing, web content development, web stories, press releases and review writing.

Has individual certifications in Social media marketing, SEO and Blogging

Employment history

Nov, 2022 - Jun, 2023

Content Writing

JanBask Business IT & Consulting at Arlington, VA

Generated engaging and informative content for the parent company and its sister companies in the form of technical blogs, guest posts, web page content, web stories, social media posts and meta's to attract and engage the target audience, with a focus on SEO optimization and keyword research Led a team of writers, designers, and SEO experts to manage social media pages

(client-oriented works) by developing content, executing design, and delivering within deadlines.

Content for different websites and other platforms was developed across various industries including education, healthcare, IT, and ed-tech. May, 2022 - Oct, 2022

Customer Experience Specialist- Email Agent

Geojit Financial Services at India, Kerala

• Drafting and proofreading email templates framed by the team before delivering them directly to the clients.

• Develop and implement strategies to improve customer satisfaction and loyalty through email interactions.

• Analyzing customer feedback and identifying areas for improvement in the email support process.

Education

Jun, 2018 - Aug, 2020

Masters of Arts in Journalism and Mass Communication Amrita School of Arts and Sciences at India, Kerala Akshaya

Suresh

Content Writer & Social Media Manager

5156 City St, Apt 131, Orlando, Fl, United States, 32839

+1-689-***-****

ad2lit@r.postjobfree.com

Skills

SEO optimization

Social media management

Proofreading

Keyword research

Blogging

Copywriting

Creative Writing

Technical Tools

Microsoft Office Suite

Google Suite

Adobe Design & Editing Software

Grammarly

Languages

English

Hindi

Proficient

Proficient

Education

2014 - 2017

Bachelor of Arts in Multimedia

De Paul Institute of Science and Technologyy at India, Kerala 2010 - 2012

CBSE 10th Grade

Indian School Sohar at Oman, Sohar

Certification

Dec, 2023 - Present

Social Media Marketing - (https://www.emarketinginstitute.org/certificate/social-media-marketing-course-and- certification-free-akshaya-suresh/)

E marketing Institute

2023 - Present

SEO - (https://www.emarketinginstitute.org/certificate/seo-certification-course-free-akshaya-suresh/) E marketing Institute

2023 - Present

Blogging - (https://www.emarketinginstitute.org/certificate/blogging-course-and-certification-free-akshaya- suresh/)

E marketing Institute

Contact this candidate