Fast work, always ready to work, never calls out, teamwork

Briana Emiliano 714-***-**** (cell)

**** *. ****** **. ***** Ana, CA 92704 *********@*****.***

EDUCATION

Cesar Chavez High School, Santa Ana, CA

High School Diploma, June 2020

QUALIFICATIONS SUMMARY

Bilingual English/Spanish

MS Office, Internet, Social Media

Excellent communicator

Stocking Experience

Customer Service Experience

Responsible and dependable

PROFESSIONAL EXPERIENCE

Jamba

Shift lead Jan. 2022- present

Responsible for maintaining shift operations excellence, Ensures that the store appearance and cleanliness are to Jamba’s standards, Demonstrates exceptional shift leadership behaviors, Communicates all shift issues, concerns and needs to the store General Manager, Responds to directives in an accurate and timely manner, Recognizes and rewards outstanding performance of shift team members, Educate and engage the community and store customers on all of Jamba’s products and services and other duties as assigned.

Raising Canes Dec. 2021- Present

Customer Service Associate

Provide all Customers with quick and friendly service. Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service. Work under pressure and at a fast pace. Align with Raising Cane’s culture by balancing Working Hard and Having Fun. Take initiative. Provide a positive Customer experience, including ensuring all food orders are prepared to Raising Cane’s standards and working in various areas of the Restaurant (Cashier, Front Counter, Dining Room, Kitchen, Food Prep, Grill and Drive-Thru, etc.).

OC Fair July 2021- August 2021

Gate Operations Representative (Seasonal Opportunity)

Monitors the admission of fair patrons, guests, staff, exhibitors and contractors for proper ticket or credential, before allowing them to enter. Provides frontline bag inspection for guests and staff by identifying dangerous and/or non-permitted items, and ensures these prohibited items are not brought through the gates, but are properly secured and/or discarded. Operates ticket scanning equipment and provides guidance for other employees in its proper use. Provides excellent customer service to Fair patrons by answering questions and providing information.

Volunteer Experience

Run for Arthritis Walk

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