**** ******* *** *** ****

Lake Worth FL *****

561-***-****

ad2lcc@r.postjobfree.com

RUBEN JOSEPH

SKILLS & ABILITIES

-Customer Focused

-Good People Skills

-Excellent Work Ethic

EXPERIENCE

SERVICE ADVISOR, PALM BEACH ACURA

Mar 2023 – Current

-Provide customers with an explanation of potential vehicle issues to get them rectified in a timely manner

- Friendly customer service and coordinate with techs to ensure timely repairs

SERVICE ADVISOR, DELRAY SUBARU

Mar 2022 – Mar 2023

-#2 in Gross Profit on average

-#2 in CSI Scores

-Provide customers with an explanation of potential vehicle issues to get them rectified in a timely manner

- Friendly customer service and coordinate with techs to ensure timely repairs

SERVICE ADVISOR, GREENACRES NISSAN

Jan 2020 – Mar 2022

-Top Producer of Gross Profit 2 months in a row

-#1 in CSI for 6 months in a row

-Provide customers with an explanation of potential vehicle issues to get them rectified in a timely manner

- Friendly customer service and coordinate with techs to ensure timely repairs

LUBE TECH, SERVICE ADVISOR, CORAL SPRINGS NISSAN

Jan 2018 – Jan 2020

-Transitioned from lube tech to service advisor seamlessly.

- Apprentice under a master tech, learned various skills including how to diagnose concerns from customers

- Promoted to Express Team Lead

LUBE TECH, I-95 NISSAN

Aug 2017 – Aug 2018

-Worked underneath a master tech

-Worked closely under express team leader and learned advanced car repairs.

PARTS, PORTER DALE EARNHARDT CHEVY

Jan 2016 – Aug 2017

-Set appointments for customers

-Provided excellent customer service

EDUCATION

Royal Palm Beach High School, 2013

REFERENCES

NIGEL JARRETT

Shop Foreman

561-***-****

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