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Customer Service Warehouse Worker

Location:
Henderson, NV
Posted:
January 09, 2024

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Resume:

MELISSA S. MARSHALL

WORK EXPERIENCE

Administrator Coordinator (Secondary Position/Hybrid/Part Time)

*/**** – Present Rainbow Housing Assistance, San Bernadino, CA

Address the requirements of individuals and families with low income by inputting data into the Apricot or Alleva data systems in addition to carrying out administrative tasks and offer remote office support.

Develop educational workshops for residents, overseeing and coordinating resident social activities.

Deliver excellent customer service and resources, facilitating connections for residents to overcome social and economic challenges, thereby supporting their goals and advancement. Report program outcomes to the Rainbow Management Services Division.

Aid Property Management in Site Re-certifications and Tax Credit forms as applicable to the specific property.

Lead Warehouse Worker

3/2016 – Present Target Distribution Center, Rialto, CA

Proficient in materials handling, storage management, and shipment preparation, order picking, pallet assembly, and container preparation, ensuring precise inventory counts and meticulous warehouse record-keeping.

Demonstrate speed, safety, and efficiency in handling warehouse products, guaranteeing accurate processing for distribution to our stores and customers.

Maintain an organized and clean work area for the secure reception and processing of freight, effective inventory management, and the loading and shipping of items to community stores and customers. Additionally, adept at using a forklift to move cartons and pallets between trailers, storage, and staging areas.

Utilize the Warehouse Management System, other computer systems, and manifests appropriately during tasks to ensure accuracy in carton count and product quality throughout warehouse operations.

Backup to several departments, clerical, yard coordinator and CMMS Tech. Generate reports and locate missing security freight, handle intake and appointments of drivers and their deliveries, create billing. Responsible for keeping up with parts inventory for mechanics and work with all outside vendors.

Project Assistant

2/2013 – 3/2016 Foundation of Community Colleges, Sacramento, CA

Organized project-related documents, such as proposals, contracts, and reports.

Responsible for all aspects of projects, including collecting pertinent data and preparing and presenting documents to decision-makers. Prepared proposals for upcoming events and coordinated with a diverse range of internal and external stakeholders to schedule conference calls and draft agendas.

Ensured the accuracy and timeliness of data entry to maintain the integrity of departmental databases.

Reviewed budget reports to verify compliance with company guidelines.

Supported team members, arranged meetings, coordinated travel, scheduled meals, and procured supplies.

Screening resumes, conducting interviews, and evaluating candidates' qualifications, skills, and suitability through the coordination of assessments, skills tests, and other evaluations as required.

Lead Cashier

9/2009 – 9/2014 Sam’s Club, Ontario, CA

Delivered outstanding customer service, including cashiering, aiding customers, and furnishing information.

Addressed escalated customer inquiries promptly and effectively and supervised and trained team members.

Aided in determining pricing and product availability while managing the processing of incoming inventory and online orders for pickup.

Education

Chaffey Community College, Ontario CA – Prerequisite courses Feb 2020-September 2022

University of Massachusetts, Online – Pursuing Bachelors in Business Administration September 2022-Present

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