SA

SHERRY AUSTIN

ad2l8x@r.postjobfree.com 405-***-**** Mustang, OK 73064

In-depth Senior Analyst with sound knowledge of various software. Expertise in client management, data analysis, data modeling and client relationship management. Over 17 years of experience in industry. Communicative Senior Analyst with strong project management and relationship building talents. Gifted with the ability to assess business processes and inefficiencies. Dedicated to providing leadership and coordination of project teams. Reliable Senior Analyst with outstanding talents in client management, business operations, and leadership.

Strong project management skills with adroitness in successfully managing multiple tasks at any given point. Over a 17-year background providing strategic analysis services to businesses. Knowledge in QWS3270, PCS, FAQS, CONDOR, EPIC, XREF, Maintained Mainframe environment, Updated Run Schedules, Adjusted Schedule for Holidays, Maintained and created reports, spreadsheets, Daily operations. Monitored Automate BPA9 and BPA11 job schedules, troubleshooting, etc. Knowledge of analytics programs

Client relationship management

Business acumen

Data Modeling

Tech-savvy

Information organization

Strategic Planning

Microsoft Office

Process development

Forecasting and planning

Business recovery and sustainability

Unisys Oklahoma City, OK

Enterprise Senior Analyst

11/2018 - 03/2021

Coordinated installation of updated computer programs and systems. Formulated and designed computer systems using data modeling, information engineering and structured analysis.

Expanded systems with new features and structural components. Tested newly installed programs and applications to validate operability. Documented all phases of systems and software update and restoration projects.

Troubleshot and resolved problems with programs and systems. Trained end-users in best practices to minimize errors and protect key data.

Defined application problems by consulting with clients to evaluate procedures and processes.

Completed quality assurance reviews to assess accuracy of data and validate results.

Assessed program risks by reviewing plans and analyzing available data. Performed in-depth analysis to help solve diverse problems with program implementation and operations.

Globe Life Oklahoma City, OK Trained Analyst in proper equipment use and product testing procedures. Summary

Skills

Experience

Production Assurance Analyst

06/2004 - 10/2018

Monitored Mainframe and activities to maintain project vision and anticipated outcomes.

Analyzed issues and recommended corrective actions to improve final results.

Participated in technical trainings and workshops to improve skills set and boost overall knowledge.

Outlined remediation plans to standardize results to meet compliance regulations.

Collaborated closely with Analysts to promote team-oriented approach in daily activities.

Demonstrated leadership by making improvements to work processes and helping to train others.

Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Globe Life Oklahoma City, OK

DataEchange/Automated Logistical

Specialist

06/2004 - 10/2018

Managed, troubleshot and improved automation programs. Developed technical solutions to resolved complex range of problems. Communicated automation test results to team members and highlighted potential risks.

Set up automation frameworks, tools and methodology to assist future users and streamline automation.

Maintained detailed recordkeeping and updated project documentation to compile reports.

Chickasha High School Chickasha, OK

GED

06/1990

Recognized as Employee for outstanding performance and team contributions. Created highly effective programs that significantly impacted efficiency and improved operations. Education and Training

Accomplishments

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