Genesis L Scott
*** ********* ** *** ***, Brooklyn NY 11225
T. 347-***-****
E. *************@*****.***
Objective:
I am a Medical Assistant with 5+ years of experience in the Health Care Field. I am seeking a Health Care position where I can utilize my education and experience in medical assistance as well as the administration areas of the field. My goal is to attain the highest level of patient care and customer service while maximizing the efficiency of my facility. My passion for helping people gives me the motivation to strive to be the best version of myself every day. I am a dedicated team player who is very adaptable with the ability to lead, join or follow co-workers to achieve the common goal of serving the people.
Education:
New Age Training 09/2015 – 08/2016
New York, NY
Medical Assistant Certification
Borough of Manhattan Community College (CUNY) 08/2011 – 05/2014
New York, NY
Associates of Criminal Justice: Education
Experience:
Instacart (Authorized Retailer), New York, NY 09/2015 – Present
Independent Contractor
Provide excellent customer service with a one hundred percent customer satisfaction mindset.
Exceed sales and service objectives by providing direct contact service to customers while pitching sales that meet the customer’s specific internet shopping needs.
Sell products and services as well as successfully soliciting new customers through inside sales and store marketing events.
Provide basic nutrition facts on a broad range of food groups and items at the customer's request.
Provide speedy expert shopping and navigation skills at a wide range of food outlets in the New York, NY area enabling customers to receive merchandise in an above-allotted time fashion.
Expeditiously modify orders at the customer's request and maps route destinations effectively
to prevent waste driving and loss of work time.
Elite Medical Group, Brooklyn, NY 08/2016 – 12/2016
Medical Assistant
Served as the first point of contact for all patients and guest.
Assembled patient's walk-in or appointment documents and medication verification paraphernalia.
Attended to any current patient needs or concerns and measured their vital signs.
Recorded, organized and updated data in the eClinicalWorks records keeping systems.
Engaged and developed general knowledge while assisting doctors in the clinics various departments such as; cardiology, gynecology, urology, optometry, internal medicine etc.
Assisted with patient health insurance eligibility and statuses, as well as informing patients of what options and services may be available to that individual.
Prepped and collected various medical instruments for setting up examining stations and at the request of the physicians.
Served as a go to assistant in Phlebotomy and EKG's.
Collected and prepared urine, saliva, and blood samples for lab work, as well as sent prescriptions to pharmacies.
Organized stress tests, and angiograms.
Foremost Medical Examinations, Brooklyn, NY 06/2011 – 10/2015
Doctor’s Assistant - Receptionist
Assisted in doctor’s practices for Neurology, Chiropractor, Acupuncturist, and Orthopedic care.
My Duties included helping patients fill out in-takes, interpreting for Spanish only speaking patients, and served as a key presence during patient examinations.
Skills & Abilities
Highly Fluent speaker of the English and Spanish languages
Highly skilled in Phlebotomy
Great Customer service skills
Excellent verbal and written communication skills including the use of medical terminology
Proficient in Microsoft Office, Word, Outlook, Excel, PowerPoint and eClinicalWorks
Updated CPR certification