Bruce Johnson

**** ****** **** **

Albuquerque, NM 87114

Home Phone 505-***-****

Cellular Phone 505-***-****

Skills

The ability to focus completely on one person I am communicating with to fully understand the message, comprehend the information given and respond thoughtfully. Giving great communication ideas, listening, talking, observing with empathy and compassion professionally. Great customer services, active listening to make conscious effort to hear what another person is saying but to understand what they are saying and to make feel important, comfortable to include nonverbal and active listening. My concern is to help or serving others the willingness to provide quality customer service internally and externally. Leadership, to motivate other to complete task and reach our goals in a timely matter, work well with others, to support a team and project. Problem solving, catching errors and correct issues to quickly find an effective solution for everyone involved. Working diligently. Flexibly, organization and using past experiences in a new role. Hard working and dependable.

Experience

September-2022-Present- Temco Logistics, Albuquerque. NM, Warehouse Technician.

Duties Included

I am currently in a full-time position as a Warehouse Technician. Developing incoming inventory of household appliances received daily that consist of 350 or more pieces, the unloading of trucks and the staging for out bound delivery to different parts of state. Forklift certified to maintain an organized warehouse. Maintaining a clean and safe warehouse environment. Processing of daily invoices.

August-1987-August-2022- Walmart Supercenter, Albuquerque, NM.

Duties Include:

I have completed 35 years of service-Customer Service in several different Walmart stores in Albuquerque, listening, understanding, problem solving with empathy, compassion, and deep concern. The lasted position I completed was an Inventory Specialist of goods received daily, packaging of claims for damaged inventory and claims of defective merchandise, shipping and receiving of merchandise, specialized time management and accuracy, quality control and assurance, forklift certified for the handling of merchandise and organization of the back warehouse inventory. Received the Support manager position where I supported the management team assisting with scheduling, employee concerns, support for back up work, supporting the front-end team with customer concerns, needs and complaints, the transfer if money teals. Department manager and service manager in Tire and Lube department, overlooking inventory, the ordering if merchandise, employee customer concerns and employee support. I was a department manager in foods consisting of modular set ups, ordering of merchandise, working with outside vendors, customer concerns and employee support. I worked in loss prevention overing looking merchandise theft, monitoring cameras, apprehending shoplifters, working with local law enforcement, attending court for prosecution of shoplifters, the installation of cameras. I worked traveling to different stores throughout the state for resets and remodels. Specialized In sales and knowledge of merchandise, cashier, heavy lifting, material handling, negotiations (10 years). I worked in an outside Walmart warehouse, loading and unloading trucks, delivery of all Walmart stores in Albuquerque, maintained, cleaned, and organized of the warehouse for a safe environment. Osha training. I worked in the personal office giving support to employees with payroll, scheduling, interview and hiring. Leadership and communication skills and worked well with management, co-workers, and outside vendors.

Education

Manzano High School-Albuquerque, NM

TVI-Technical Vocation Institute- Received GED

Awards

Walmart Supervisor award-1990

Certification Forklift certified-8/1997-current.

GED-1987

Personal References

Maria Barnes-505-***-****

Orlando Garcia-505-***-****

Professional References

Maxine Smith-505-***-****