Customer Service Data Entry

Maria Keeley

** ****** ******, **** *, Toms River, NJ 08753, Cell: 609-***-****

********@*****.***

Friendly, hard-working individual with 3+ years experience in office assistance and 15+ years experience in customer service. Experience in various programs including, Excel, Word, Office, Outlook. Great attention to detail and time-managment and the ability to learn new skills quickly. Seeking a full-time position with your company to allow me to grow as a professional while supporting your team.

Work Experience

Ocean County Board of Social Services 8/2023 to present

Clerk 1 SNAP Unit

•Mail out letters on daily basis while keeping confidetiality at highest importance.

•Match casework with files that have to be processed.

•Scan casework into DIMS program for paperless system.

•Retrieve phone messages from voicemail system and then find case in various computer programs to find information on caller to get phonecall to correct caseworker.

•Input data into various Excel Spreadsheet logs.

•Work in various programs such as, Outlook, Excel, FAMIS, OneTrac and Word.

Ocean Ride Ocean County

Para-transit Omnibus Operator 04/2019 to 8/2023

•Managed on-time track record.

•Picked up and dropped off passengers at various places in Ocean County.

•Engaged with clients in a friendly manner.

•Assisted disabled clients on and off the bus.

•Operated wheelchair lift and securing wheelchairs and walkers.

•Communicated well with dispatch.

•Excellent driving record.

Texas Lawn Care

Office Assistant 09/2016 to 07/2018

•Customer Service.

•Scheduling of estimate appointments.

•Billing procedures.

•Collections.

•Faxing, filing, call center.

•Data Entry.

Hainesport Family Medicine, RMA 11/2001 to 09/2003

Partners in Primary Care, RMA 09/2003 to 06/2004

Kennedy Hospital, Unit Secretary 11/2004 to 10/2005

Education

Edgewood Senior High School. Graduated 6/1994

References available upon request

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