DARSHINI LOHITH

Dublin, California – 510-***-**** – ad2l58@r.postjobfree.com – linkedin.com/in/darshini-lohith-474597121 Software Testing

Project Management

Delivery Management

● IT professional with 10+ years of extensive experience in software testing and validation across platforms including desktop, mobile and tablets.

● 5+ years of extensive experience in SaaS applications including Google Workspace.

● 5+ years of project management experience managing cross functional programs and launches.

● Skilled in Agile and Scrum methodologies

● Domain knowledge in Banking, CRM and Public Cloud PROFESSIONAL EXPERIENCE

GOOGLE (EMPLOYED BY TECH MAHINDRA) Jul 2018 - Present Google Workspace

Led the testing and qualification of a critical functionality in Google Workspace wearing multiple hats including test engineer, project manager and delivery lead ensuring smooth and bugfree launches and releases. Domain Wide Takeout (DWT) is a complicated service that gives super users the ability to export user data from their enterprise domain (G-Suite) by a single click of a button in the console.

● Owned planning, prioritization, estimation, tracking and reporting of new programs for qualifying new launches. This includes working with key stakeholders to drive key decisions and collaborate with teams across engineering, product management and GTM.

● Worked with developers and product owners to understand business requirements and create detailed test plans and test cases.

● Led the adoption of GitLab CI/CD, automating the build and deployment process for multiple projects, resulting in a 60% reduction in manual intervention.

● Owned cross-functional effort to automate testing, leading to a 30% reduction in post-deployment issues.

● Worked very closely with the global engineering teams to qualify releases builds ensuring post deployment defects are minimized.

● Led offshore teams that included delegation of work and driving accountability to meet critical commitments.

WELLS FARGO Jun 2017 - Jul 2018

Unified Authorization Module

Unified Authorization Module (UAM) is a web-based Intranet application to facilitate the setup of Companies and Users of the Commercial Electronic Office (CEO). UAM is used to maintain and set up companies, users, accounts, and authorizations. UAM is used by Client Services to enable users to view setup companies, users, accounts, and authorizations, as well as setting up temporary passwords for Company Users.

● Analyzed business requirements and created detailed test plans.

● Executed test cases manually and automated using Selenium.

● Maintained wire transfer templates and performed full regression testing.

● Performed troubleshooting and repairs to existing Excel Tool reporting applications.

● Ensured traceability between requirements and test cases for complete test coverage, defect management using Quality Center

SALESFORCE Jan 2017 – Jun 2017

Laulima

Laulima is an exclusive event held in Hawaii for Salesforce leaders. The project was to build a scalable web platform to manage event registration, accommodation and other logistics. My role included running daily scrum meetings ensuring smooth execution, owned functional and regression testing. During this tenure, I developed new UI test cases using Selenium WebDriver. WESTERN UNION Sep 2014 – Jan 2017

Mobile Application

Western Union mobile app allows users to send and receive money virtually anywhere around the world quickly and easily. Mobile apps send cash on the go to more than 200 countries and territories at scale. My responsibilities included understanding design and developing test cases, performing extensive regression and compatibility testing for different OS and versions. BLUE SHIELD OF CALIFORNIA AUG 2013 - SEP 2014

Mobile Application Individual & Family Plans

Blue Shield of California is a prominent insurance provider in the state, and their IFP project aimed to enhance the renewal experience for existing customers during the 2015 Open Enrollment Period. My responsibility included analyzing business requirements, functional designs, UX designs, and wireframes to formulate functional test cases.

CITIZENS BANK JUNE 2012 - JULY 2013

Internet Banking

Citizens Bank's Online Banking solutions are meticulously crafted to simplify the processes of saving and managing finances for its users. I actively participated in design walkthroughs and reviews to ensure optimal functionality and user experience. Additionally, I played a pivotal role in crafting test scripts and plans within Test Director, reviewing scripts authored by colleagues, and contributing to both System Integration Testing and User Acceptance Testing (UAT) processes to validate the platform's performance and reliability. SKILLS

● Tools: Test Tracker, MDM(master data management), ADB Commands, Selenium, RPC Studio, Jira, Postman, Copy-cat, Jenkins, TFS, Buganizer, Quality Center, Google and MS Productivity Suits

● Programming Language: Python Programming, Javascript, SQL

● Methodologies: Agile, Scrum, Kanban, Waterfall

EDUCATION

Bapuji Institute of Engineering & Technology, India Bachelor of Engineering in Information Science, year 2009 International Technological University, San Jose

Masters in Software Engineering, year 2015

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