Eric B. Aldrin, PMP, SMC, ITIL, CISSP, SCTA, SCSP, Security+, MCP, Six Sigma Black Belt

**** * ***** ******, ******, Indiana 46341 219-***-****

ad2l53@r.postjobfree.com

https://www.linkedin.com/in/ericaldrin

Senior Program Manager

20+ years’ success leading IT innovation for high-growth organizations

IT Executive with over 23 years of experience in guiding global business strategy with established and emerging IT technologies to achieve maximum operational impacts with minimum resource expenditures. Proven ability to implement standards, procedures and policies that improve business functionality. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity, while forming cohesive team environments. Excellent business communication, organizational and interpersonal skills, with the capacity to streamline technological operations and increase profit margins in a fast paced, dynamic environment. Expertise in developing Information Security, Business Recovery and Continuance plans. Self-directed, with the confidence to make critical decisions in a timely manner under tight deadlines. Fully certified professional in CISSP, SCTA, SCSP, Security+, MCP, ITIL, PMP, SMC, Six Sigma Black Belt.

Highlights of Expertise

Strategic Planning & Leadership

ERP Implementation & Optimization

Vendor & Client Management

Contract Development / Negotiations

Global Project Management & Delivery

Business-driven Technology Organizations

Multimillion-dollar P&L Accountability

Regulatory Compliance

Business strategy, policies & procedures

Staff Management & Mentoring

Major Accomplishments

Developed PMO policy and procedure to include governance ensuring that projects were executed efficiently.

Built the first all-electronic stock exchange as Director of IT. Now part of NYSE systems.

Delivered 14 data center design/build/migration projects with little or no risk to applications.

Achieved revenue growth of $160M within 2 years by moving 1 of 9 ECNs from 65% up time to 99% uptime.

Managed budgets of up to $37M led 19 major transition projects with independent staffs within five countries.

Completed 10 Merger and Acquisition or Divestiture projects.

Passed SEC, FDIC, FDA, SAS 70, Cisco and internal government audits.

Career Summary

BMO Harris Bank Chicago, IL (via contract – Select Group)

Senior Project Manager Mergers & Acquisitions January 2023 - Present

Provide Executive leadership for mergers

Managed transfer of data from acquired bank to local systems

Migrated 1.6M customers and their data to existing banking systems while retaining all existing security credentials so that the end user did not notice the change

Worked with outside vendors for clearing to insure transparent migration

Migration completed on time with no issues after migration

Aspen Dental, Chicago, IL (Via contract - Vega Consulting)

Program Manager Emerging Markets / Mergers & Acquisitions / Patient Finance August 2021 – December 2022

Provide Executive level leadership for Emerging Markets and Mergers & Acquisitions

Oversee all emerging market technology projects ensuring continuity across project

Oversee implementation of new 3D dental appliance design and printing system to 50 locations

Oversee all mergers and acquisitions and their integration in to the corporate infrastructure

Oversee Mergers and Acquisitions of three large Urgent Care company and it’s 98 locations

Aspen Dental, Chicago, IL (Via contract - Vega Consulting)

Senior Project Manager / Mini CIO October 2020-August 2021

Provide Executive level leadership for all Mergers and Acquisitions related to new business lines.

Oversee Mergers and Acquisitions of new business line in the Medical Spa vertical

Oversee expansion of new vertical by opening 5 additional locations in first 12 months

Reported to VP of Business Development and Strategy

Implemented new Patient Management System, Client Management and BI systems for all 98 locations

Implemented all new infrastructure and management systems

GDT, Dallas, TX

Senior Program Manager/Delivery Manager December 2018-April 2020

Provide Executive level leadership for US Cellular account. Managed all projects and resources working on 350+ US Cellular sites.

Reported to executive board on state of vendor projects for both GDT and Cisco

Standardized project reporting across account including Project Plans, Budgets, RAID logs, and Vendor health reports

Managed install of 5G monitoring system and integrated them into existing infrastructure at 26 data centers around US

Managed replacement of WiFi, Route and Switch in 38 corporate locations nationally

Created schedule and financial variance reports to provide project status and health

Managed integration of new front-end security infrastructure for all cellular connectivity

Managed projects totaling $27M in budgets in single calendar year

Managed multiple projects concurrently utilizing both Waterfall and Agile methods

Managed several global outside vendors for implementation of cutting-edge systems

Managed international procurement and shipping of specialized systems through US Customs delays while still staying within deadlines.

SalesForce, Indianapolis, IN (via contract – Vertisystem) July 2018-November 2018

SENIOR PROJECT MANAGER

Provide executive level leadership with full accountability for EDS and Decommission tracks of Exit SFM data Center Move

Managed setup and planning for EDS data center migration to AWS Cloud including Oracle to Redshift migration.

Managed decommission track to remove all assets from SFM data Center

Managed cross-functional teams including Infrastructure, Central Storage, and Development.

Managed cloud migration of over 12 PB of data to AWS

Created estimates and SOW for labor, hardware and development in database re-development effort

Managed re-development of code to support database engine change

Created Project Plans, RAID logs and budget documentation

Charles Schwab, Chicago IL (via contract- Randstad) March 2018-June 2018

SENIOR PROJECT MANAGER

Provide executive level leadership with full accountability for Data Center application migration.

Managed setup and planning for data center application migration including Code Clean-up transformation.

Tracked progress in Jira using Agile methods

Netrix LLC, Bannockburn, IL April 2017-December 2017

SENIOR PROJECT MANAGER

Provide executive level leadership with full accountability for technology initiatives spanning 7 countries.

Oversee project budgets of up to $1.6M, define and allocate required resources for project completion within the allocated timeframe

Tower Lead for Construction projects leading a major nine building construction project for all technology design through CD

Managed up to 36 small projects at a time across all towers including Cloud, Enterprise Computing and Mobility, UC, Integrated Collaboration, Network Infrastructure, Data Center, Managed Services, and Construction.

CompuCom systems, Inc, Dallas, TX September 2011– January2017

PRINCIPLE PROJECT MANAGER

Provide executive level leadership with full accountability for technology initiatives spanning 5 countries. Create and establish policies and procedures to ensure compliance to company’s guidelines and to successfully pass IT audits. Drive modernization and service-level enhancement initiatives spanning multiple facets of information systems, including data center moves to co-lo facilities.

Lead team effort to successfully complete 9 Cisco License renewal audits with no outstanding items.

Drive leadership vision and direction positioning for project team and business, being a key advisor and expert to cross-functional teams involved in complex IT projects.

Oversee project budgets of up to $700k, define and allocate required resources for project completion within the allocated timeframe.

Managed complex IT projects on data center moves to co-lo facilities and deploy remote monitoring solutions for many Fortune 100 companies.

Lead incorporation is SaaS for Support Desk, Field Support and other areas as needed per project.

Act as Lead Transition Manager for many transition projects covering all towers of support.

Migrated seven Merger/Acquisition and Divestiture companies moving applications/data from parent to new data center with new compute, infrastructure, monitoring, desktop image, managed services and audit control including Walgreen’s infusion services (Option Care), Noramco, and Zoetis

Health Care Services Corporation / Blue Cross Blue Shield of IL (via contract- TEK Systems) February 2011- April 2011

Enterprise Architect

Helped to setup migration efforts for data center migration project.

Provided consulting support to get application migration back on track.

Baxter International, Vernon Hills, IL (via contract- TEK Systems) April 2010-November 2010

Lead Transition Architect

Reengineered data center migration project to complete move into co-lo facility with zero down time.

Designed solutions of data center migration and consolidation into outsourced data center

Created migration strategy for all systems based on affinity and business requirement introducing quarantine, bubble testing, benchmarks, and risk avoidance

Provided top level support of all migrations working with application teams to insure smooth transition

Allstate Insurance, Northbrook, IL (via contract- TEK Systems) January 2009-January 2010

Senior Enterprise Architect/Management Design Team, Data Center

Consulted on large data center migration project.

Performed Hardware Architecture design to move 1000 Applications to new data center

On core team to re-engineer how all systems are designed, delivered and implemented

Worked to help setup the new VMWare environment and migrate servers to it

Managed 81 projects from design through implementation

CNA Insurance, Chicago, IL (via contract- TEK Systems) April 2006 – December 2008

Development Lead/Enterprise Architect

Held bottom line accountability of several projects from inception to completion phase, such as 2 data center move projects and 1 Home Office recovery project, completion achieved under assigned timeline and budget. Responsible for team management of 5, establishing project milestones and project reporting. Created and designed execution plan, project parameters and strategy documents to support migration decisions. Provided consulting support for application packaging for data center move project.

Championed innovative methods and strategies to reduce overall costs by performing analysis of Pre-Production environment.

Oversaw the implementation of the disaster recovery systems for the Home Office Recovery Project.

Key stakeholder involved in the successful delivery of 70,000 sq ft data center for the Data Center Move project 3 months earlier and with cost savings of $3M.

Vector ESP/ MTM Technologies, Arlington Heights, IL June 2004-October 2005

Senior Systems Consultant/Technical Account Manager

Initiated and oversaw deployment of large scale technology projects for Vector ESP clients on Microsoft Windows, Active Directory, Exchange, Citrix, Security. Directed the execution of security audit, re-engineering security, migration to MS active directory, AD migration and expansion for clients spanning across health, insurance, banking sectors. Oversaw team efforts to complete projects on time and within budget.

Forged strong relationships with ESP clients to ensure project completion on time and within budget.

Oversaw the project delivery of security systems reengineering and migration to MS Active Directory.

Spearheaded the development of the Disaster Recovery/ Business Continuance Plans.

Performed Exchange migration 5.5 to 2003.

Executed ongoing Security Audit.

EBA Computer & Associates, Inc. Highland, IN June 2002-Present

Owner/Consultant

Provided consulting services for various clients within insurance, Manufacturing, and banking sectors.

Archipelago, LLC Chicago, IL May 2000-June 2002

Director of IT

Provided executive-level leadership with full accountability for all technology initiatives at 1 international and 3 domestic facilities spanning 3 U.S. states. Guided modernization and service-level enhancement initiatives spanning multiple facets of information systems, including data center operations, disaster recovery, cloud computing. Held bottom line responsibility for $37M hardware budget, forecasting expenses, negotiating contracts with suppliers and inventory control. Hired, managed and mentored 42 national staff, such as: Systems engineers, Data Center Operations and Desk Support personnel. Oversaw technological operations for 6 international sites and over 500 client sites connected on a private network.

Spearheaded deployment of the first fully electronic stock exchange capable of processing 400 million transactions daily with 100% uptime, currently being the electronic arm of the NYSE.

Achieved significant revenue growth of $160M within 2 years by moving 1 of 9 ECNs from 65% up time to 99% uptime.

Oversaw large computer network in Chicago with 99.997% uptime within 4 data centers nationwide.

Championed the design and deployment of the most advanced 8500 Sq/ft N+1 Data Center in the country.

Drafted and implemented standard procedures for all data center systems operations, compliant with federal and governmental regulations.

Directed the planning, design and deployment of Active Directory services following federal guidelines and migrated 1700 servers from NT security to Active Directory.

Prior Relevant Experience

EBA Computer & Associates, Inc. Highland, IN - Owner/Consultant (1992 – 2000)

CNA Insurance – Senior Consultant March – April 2000

Art.Com – Senior Consultant October 1999-April 2000

Clever Ideas, Inc. – Senior Consultant October 1999-February 2000

Teenage Research Unlimited, ltd. – Senior Consultant December 1999-January 2000

Burr Ridge School District – Senior Consultant December 1999 - April 2000

Scheffer Engineering – Senior Consultant September-October 1999

Monsanto / Searle Pharmaceuticals - Senior Consultant/Technical Server Team lead (1996 – 1999)

First Chicago/NBD - Senior Consultant/Team Lead (1994 – 1996)

Blue Cross / Blue Shield of Illinois – Senior Consultant (1992 – 1994)

AON Insurance – Senior Consultant (1992 – 1992)

Cedarwood Federal Housing Coop – Senior Consultant (1992 – 1992)

Hunter Engineering – Senior Consultant (1992 - 1992)

Valley Hospital – Senior Consultant (1992 – 1992)

The Methodist Hospitals, Inc. Gary, IN - Microcomputer Systems Manager (1991 - 1992)

Systems and Computer Technology (1989 - 1990)

Lake County Governmental Offices Site, Crown Point, IN

Senior Programmer/Micro Computer Specialist

Star Case Manufacturing, Munster, IN - Head of Computer Programming (1984 – 1989)

Education & Credentials

PMP (Dec 2013-)

#1679740

Scrum Master Certified SMC

SalesForce Certified Agile PM

SalesForce Certified Scrum Master

CISSP

#61865

ITIL

#100355325

CTFL Lean Six Sigma Black Belt

#CS124l252

MCP

#3457785

SCTA x2, SCSP

#1500665, 15217938, 1521739

Novell CNE

Security+

#COMP001004143283

3COM 3+ Administrator Certified

Citrix Certified Administrator

Metaframe

Compaq Hardware Certified

MSF Certified Instructor

#157283

Harley Davidson Riders Edge Certified Instructor

References Professional References or Client Listing Available Upon Request Rev 10/30/2023 JIRA, PROJECT, SMARTSHEETS, AGILE, Project Management, Program Management, Presentation, Call Centre, Telecom, Network, CSM, Data migration, database, payroll systems, HR systems, large complex projects, SAP, SDLC, Cloud, AWS, Azure, Scrum master, Disaster Recovery, Business Continuance, Vendor, Problem management, IT, IT project management, ServiceNow, Software deployment, Project documentation, Stakeholder management, PMP, PMO, Project administration, Project management, Leadership, Incident management, ITIL, Reporting SAAS, Mergers and Acquisitions, M&A, Peoplesoft, Prince 2, AWS, Azure, GCP Microsoft Exchange, Microsoft SharePoint, Migration, Security, Skype, Microsoft Office, Active Directory, LDAP, Malware analysis, Integration,

Contact this candidate