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Billing Specialist Customer Service

Location:
Miami, FL
Posted:
January 09, 2024

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Resume:

Celeste Bandin

Billing specialist/phlebotomist

Licensed Massage Therapist

Licensed aesthetician

ad2l3u@r.postjobfree.com

772-***-****

●Ocala, Florida

Objective:

To provide the best service to those who are seeking an outstanding performance. To give my 100% professionalism and dedication in everything I do.

Bilingual

Fast learner

Multitasker

Team Player

Customer Service Skills

Organizational Skills

●Kintegra health services (June 2017-present_ remote)

Billing lead and credentialing specialist. Worked on Insurance denials. Payment posting, (Medicaid and private insurance), followed up with insurance companies about payments. Collected payments from patients. Ran RA Reports, insurance aging reports. Determined what was the insurance write off, co-insurance, deductible on each individual account. Sent out statements. Prepared end of month reports. Ran aged account reports. Sent out claims electronically and by paper. Corrected rejected claims. Sent claims to primary insurance carriers a well as secondary insurance carriers. Performed credentialing duties as well as provider enrollment, re-credentialing duties to maintain provider enrolled in-network with different insurance carriers. Conducted billing training for different offices to minimize the number of rejected claims and faster reimbursement.

The backspace- Ocala (January 2023 to February 2023)

Performed 15-minute chair massage as well as 15-minute stretches to members. Completed SOAP notes at the end of every treatment.

●Natural Healing Center (Jan. 2002-December,2022)

Massage therapist/medical billing Specialist

●Performed 60-90-minute-deep tissue, Swedish massages. Performed trigger point therapy. Combined stretches into my work for better range of motion. Performed cupping therapy to release toxins. Applied neuromuscular technique to help patients with injuries. Completed lymph drainage massage as a post-operative treatment to patients who has had a cosmetic procedure done.

●Central Florida Medical &Chiropractic Center (Oct 2013- Dec 2016)

LMT/ Data Entry/ Billing Clerk

My duties evolved performing massages and various therapies such as EMS, traction table and ultrasound therapies to patients. Assisted patients with their therapeutic exercises. Helped with scheduling. Prepared final report. packages to be sent to Lawyers. Inputted patient charges and billing codes into system. Verified insurance coverage for billing purposes.

Education

Ashworth College (billing and coding) 2016

Beauty Schools of America (massage therapy and facial specialist) 2011

Miami Dade Comm. College 2001

Homestead Senior High School 2000

Certifications/ Trainings

Taping/ Kinesio Tape Method

Neuromuscular Therapy

Lymph Drainage massage

Pregnancy Massage

Phlebotomy

Deep tissue massage

Hot Stone Massage

Reflexology

Thai massage

Aesthetician License FB9743283

Billing and Coding Diploma

Experience working with children with disabilities (worked for Miami Dade County Parks and Recreation Dept. for 2 years)

Swimming Instructor

References

Beda Velasco 305-***-****

Russell P. Rogg 305-***-****

Al Hernandez 305-***-****



Contact this candidate