Samuel Adusei-Brobbey

Saint John, NB E*K *G* • +1-438-***-**** • ad2l2l@r.postjobfree.com

Professional Summary

A dependable retail sales associate with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers, and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Skills

POS Operation

Client Relations Strength

Effective Selling Techniques

Persuasive Selling

Good communication skills

Reading Comprehension Skills

Customer Service

Customer Needs Assessment

Teamwork and Collaboration

Work Experience

Seasonal Retail Sales Associate, 11/2023 to 12/2023 The Source Electronics – McAllister Place, Saint John, NB Used POS system to process sales, returns, online orders, and gift card activations. Answered questions about store policies and addressed customer concerns. Balanced and organized cash register by handling cash, counting change, and storing coupons. Offered each customer top-notch, personal service to boost sales and customer satisfaction. Developed professional relationships with customers to increase loyalty, retention and rapport. Engaged in friendly conversation with customer to better uncover individual needs. Seasonal Retail Sales Associate, 09/2023 to 12/2023 TJX Canada – McAllister Place, Saint John, NB

Greeted customers and helped with product questions, selections, and purchases. Helped customers complete purchases, locate items, and join reward programs. Maintained clean sales floor and straightened and faced merchandise. Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.

Used POS system to process sales, returns, and gift card activations. Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers. Volunteer, 08/2023 to 09/2023

North End Food Bank – Saint John, NB

Packaged up nonperishable food items for food bank visitors. Organized, sorted and stored donations in orderly systems to minimize waste. Prepared and packaged boxes during box assembly line phase. Collaborated with fellow volunteers to deliver punctual, friendly service. Restocked shelves with produce, arranging in expiry order to reduce waste. Loaded and unloaded distribution trucks at destination. Kept warehouses and preparation areas clean and orderly to limit workplace risk. Volunteer, 08/2023 to 09/2023

City Council – Saint John, NB

Collaborated with City Councillors to offer painting services to some citizens Communicated with staff members to stay informed about volunteer opportunities and events. Developed construction skills by participating in several home builds. Salesman, 02/2021 to 05/2023

Palace Mall – Accra Ghana

Increased sales by offering advice on purchases and promoting additional products. Upheld high standards of customer service by promoting and upselling new products and services. Promoted and up-sold products and services to meet needs of customers. Retained excellent client satisfaction ratings through outstanding service delivery Nurtured impactful relationships with customers to cultivate loyalty. Personal Sales Assistant, 03/2018 to 01/2020

Shoprite – Osu Ghana

Greeted customers, helped locate merchandise and suggested suitable options. Answered customer questions about products and services, helped locate merchandise and promoted key items.

Checked pricing, scanned items, applied discounts and printed receipts to ring up customers. Listened to customer needs and desires to identify and recommend optimal products. Education

Bachelor of Arts: Communitcation Studies, 05/2019

Ghana Institute of Journalism - Accra Ghana

Contact this candidate