Customer Service Representative
Resume:
Louise Samantha Kamholz
Hurricane, Utah 84737
My objective is to work in a professional atmosphere in management, which utilizes my expertise in multiple areas of problem solving, detail-oriented plans, marketing, customer service, record keeping, training and sales. I have consulted on a large number of successful business projects, as well as turning around businesses in financial trouble. I can handle things well under pressure. Very detail oriented person. Priding myself on working to complete every project I undertake and not stopping until the task is completed. Aside from being an self sufficient individual, working well in team situations is my forte. I prefer to manage and organize projects. Having run and set up several successful businesses. Caprotti’s
Josh Lameroux
March 2023-Present
General Manager
Responsible for Food, Beverage and Supply Pars, Purchasing, Nightly Inventory, Hiring, Training, Dismissals. Advertising, bookkeeping, opening, closing, cash register and sanitation. Amazon PillPack
Dylan Moyer-Manager
April 2020- December 2022
Virtual Customer Service Representative
Answer questions, place orders for medicine, Gather Dr. and Pharmacy info to complete order. Extensive pharmacy information and constant training. Resigned due to Covid.
Lil' Chaos Records Worcester, Massachusetts
Owner/ Adrian Zeffert 774-***-****
Supervisor/ Manager A&R
Jan. 1999 to Present
Issue daily instructions and assigning duties to workers. Execute daily operations of Lil' Chaos Records and Recording Studio. Supervise and coordinate activities of workers engaged in customer service activities including training, Hiring and discharge. Wrote, designed and produced marketing materials. Observe and evaluate workers' performance. Have been instrumental in beginning to end of artist development. Resolve complaints and answer questions of clients regarding services and procedures.
Event planning and execution of festivals such Rockin’ The Canyon at OC Tanner Amphitheater in Zion National Park and Wallyfest in Lake Wallenpaupack PA. Trained and manage four Artist Representatives and achieved significant improvements in their productivity. Train and instruct employees. Train sound engineers in achieving the studios signature sound. Communicate with other departments and management to resolve problems and expedite work. Supervised employees, scheduled work hours, resolved conflicts and determined salaries. Interpret and communicated work procedures and company policies to staff. Successfully manage a 4 person team for marketing and advertising. Human Resources Representative. Review and check work of subordinates such as reports, records and applications for accuracy, completed content and corrected errors. Structure and maintained accounting. Make recommendations towards fellow management concerning staff as well as improvement of planning and development procedures. Spearhead efforts towards technology updates. Sell recording time and services to new clientele.
Requisition and purchase supplies. Planned, prepared, and devised work schedules in accordance with budgets and workloads. Prepare, maintained, and submitted various reports (budget, operational and personnel). Responsible for supervision and management for all aspects of the business. Acquisition and set up of new destination studio based in St. Croix, USVI. Supervision of Scranton, Pennsylvania Studio. Supervision of A and R Representatives in USA and UK. Maintain website and social media for Lil' Chaos Records. Zebra Music Central
Partner/ Director
Jan. 2017- December 2021- Teach Music, Stage Presence, How to play with others. Maintaining Student Schedules, Music Store Orders, scheduling and Bookkeeping. River Run Naturals Owner/Product Development and Execution of products. 2016-2021 All Natural Line of Products For the Whole Family even Pets. Two Fat Chicks Tropical Micro Brew Pub and The Starfish Live Music Venue, 18 Strand St. Frederiksted St. Croix USVI
Owner/Brew Master, Working Manager/Talent Booking 2017-2018 Handled day to day menu planning, Food, Beverage and Supply Pars, Purchasing, Set up and run outside and inside Bar. Nightly Inventory. Hiring, Training, Advertising and bookkeeping. Lil’ Chaos Records and Studios
18 Strand St. 2nd level
Fredricksted St. Croix USVI and St. George Utah 2017-2018 Teaching, Recording and Managing Artists.
Closed due to Hurricanes Irma and Maria. Building and equipment a total loss. Dominic’s of NY
District Manager
01/2002 - 2010
3 Truck Units 1 Brick and Mortar
2 Wilkes Barre, Hazleton and Harrisburg PA
Full Time Operations, Inventory, Hiring and Termination, Product Quality and Customer Service Education:
Interned at
Aware Records doing A & R
Ambassadon Records A& R
Sony Entertainment A & R, PR and Imaging
Suffolk Community College Associates in Business Academy of Creative Hair Design Cosmetology
Clairol, Image, Rusk, Mega Hair, Hair Locks and Goldwell Continuing Education Brentwood, NY 1982-1984 Brookville, 1985-1987 Edwardsville, Pa. 1993-1994 NYC 1993-1999 TIPS Certified, Wines, Steins and Cocktails Inc. Scranton Pa 2001 2012-Present Professional Mixologist
Udemy Online
Multiple Business and Social Media Certifications Professional references available upon request.
Interests & Activities
Building Website's and maintaining them, Computers, Volunteering, Cars, motorcycles and Trucks, Music, Collecting antique items and art deco, designing logos, Band photography and Graphic Design. First Responder, Fireman Rice Township, Fire Police, East Penn Search and Rescue. Ropes Tech, Confined Space Rescue, Hazardous waste, Infectious diseases, Ice Rescue, High Angle Rescue, Captains License and Emergency Vehicle Driver. Have held several volunteer positions with the PTA assembling business sponsorships for programs at the school.
Girl Scout Cadet Troop Leader for Troop #310 in Mountaintop. also served as Cookie Chairman. Over the years I have had many continuing education classes in a variety of subjects to make myself a more well rounded person.
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