Web Services Amazon

Lakshmi Sahithi Kolasani

Cincinnati, Ohio *********@*****.*** LinkedIn 513-***-****

EDUCATION

Master of Engineering in Computer Science Aug 2023 - Aug 2024 (Expected)

University of Cincinnati, Cincinnati, USA

Bachelor of Technology in Electronics and Instrumentation Engineering Jun 2017 - May 2021

VNR Vignana Jyothi Institute of Engineering and Technology, India GPA: 3.9/4.0

TECHNICAL SKILLS

Programming Languages: C Programming, Data Structures, Python, SQL, JavaScript

Cloud Services: Kubernetes, EC2, S3, Lambda, IAM, SageMaker, DynamoDB, Glue, RDS, ETL tools

Machine Learning Libraries and IDEs - Pandas, NumPy, Matplotlib, Sci-kit learn, PyCharm, Tensorflow, JupyterLab, Colab

Tools: AutoCAD, MATLAB, LabVIEW, Terrafrom

Certifications: Amazon Web Services Solutions Architect Associate

Web and Cloud Technologies: HTML, CSS, JavaScript, Bootstrap, UI/UX Design, AWS, Azure, GCP, Data Analytics

BI tools/ Data visualization tools: Microsoft Power BI, Tableau, SAS

WORK EXPERIENCE

Cloud Support Engineer I (Big Data-AI/ML), Amazon Web Services Jun 2022 – August 2023

●Led customer-centric product development, improving customer experience and client satisfaction by 50%.

●Troubleshooting complex customer issues through ticketing system via taking chats, calls, meetings with customer teams.

●Conducted root cause analysis to resolve issues in AI/ML tools (SageMaker, Augmented AI) and databases (DynamoDB).

●Replicated scenarios in AWS (EC2, S3, Lambda) and used CloudWatch for monitoring.

●Automated cloud operations, reducing manual work by 30% and accelerating tasks by 20%.

●Implemented cloud security rules, reducing security incidents by 40% and enhancing compliance.

●Monitored cloud performance, achieving a 25% increase in system uptime.

Software Engineer, Larsen, and Toubro Infotech Jun 2021 – June 2022

●Collaborated across teams to design software architecture utilizing Jira and Jenkins for Quality Testing.

●Partnered with cross-functional teams to deliver high-quality software within project timelines for different business models.

●Successfully established and executed regular software maintenance, ensuring 90% system stability.

●Implemented automated unit and integration testing to reduce testing time and identify bugs.

●Prepared comprehensive technical documentation for seamless product maintenance.

●Led JUnit unit testing, reducing post-implementation defects by 60%.

INTERNSHIP

Swecha Non- Profit Organization- Web Development May 2019 – December 2019

Worked on Data Privacy, Free and Open-Source Software Development, developed a travel guide website using JavaScript, NodeJS, ReactJS, MongoDB. Worked on Github, Trello. Web Development Intern at Thought Works (Gachibowli)

ACADEMIC PROJECT

Smart Mobility Cane July 2020 – Nov 2020

●Technologies Used: Audino programming using Python 70%, Principle of Ultra-sonic waves 30%. Architected the cane using Innovation and Design Thinking principles which led to user efficiency and user friendliness to increase by 60%.

ACHIEVEMENTS, VOULTNEERSHIP & LEADERSHIP EXPERIENCE

Amazon Web Services

●Active member of AWS' VOTE team, fostering employee engagement and organizing team-building Friday activities.

●Earned Top Performer Award with the highest client ratings and feedback.

●Recognized by Technical Account Managers for adeptly solving complex client needs.

●Proud recipient of the AWSome award for FY 2023 in my team.

National Student Force (NSF) - Student Relation Manager

●Successfully organized blood donation campaigns and led the events where essentials for orphans are gathered and distributed as a part of college social service activities during the time of COVID and led the team in the project of building a Green Wall in the campus- Vertical Garden to spread the awareness of plantation and carbon footprints.

Ecficio Entrepreneurship Event – Head Organizer

●The yearly Entrepreneurship Fest fosters a spirit of entrepreneurship and ethics in students through interactive play and learn activities, enlightening panel discussions, informative talks, and challenging competitions that push their skills to new heights.

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