Customer Service Administrative Assistant

JULIUETT MCDONALD

Dallas,TX ***** · 214-***-****

****************@*****.***

OBJECTIVE: To secure a challenging and awarding position with a reputable organization QUALIFICATIONS: A detailed oriented professional with experience in customer service, microsoft and instructional responsibilities.

EXPERIENCE

3/2017– 07/2017

TEACHER ASSISTANT, CHILDCARE NETWORK

Supporting Lead teacher in building good relationships with children, parents, teachers. Implementing daily lesson plans under supervision of primary teacher. Cleaning classroom and ensuring the safety of classroom. 09/2017 – 09/2019

TECH SUPPORT, TELEVISTA

Handled 85-100 incoming calls from customers regarding their cable and internet. Assisted with trouble shooting customers with cable and internet. Set appointments for dispatchers to go on worksites. 01/2020 – 11/2021

ADMINISTRATIVE ASSISTANT, CIVIN

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors

Executed record filing system to improve document organization and management. Scheduled office meetings and client appointments for staff teams. Sorted and distributed office mail and recorded incoming shipments for corporate records EDUCATION

2012 -2016

DIPLOMA, SOUTH OAK CLIFF HS

2023- PRESENT

BACHELORS, FULL SAIL UNIVERSITY

2

Contact this candidate