Business Analyst Qa
Resume:
Ishtaque Hashem
Business Analyst QA Analyst Business Technology Specialist
Brooklyn NY
ad2kue@r.postjobfree.com
Seasoned Business Analyst offering 6 years of multiple domain industry success. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. A strong business analyst to lead and deliver on all business specifications related to cloud initiatives. This includes collecting and documenting requirements, analyzing and developing data sets and code, and working with technology to design and implement solutions. Strong interpersonal and communication skills. Able to lead meetings and facilitate dialogues with multiple stakeholders. Comfortable working with senior managers and global teams to achieve organizational goals. Profound knowledge in PDLC, SDLC, STLC and Bug life cycle. Works directly with project team including user interface/user experience (UI/UX) designers, tech leads, solution architects, database administrators, developers, QA testers, and technical writers to ensure understanding of the requirements, functionality, size, and scalability of the IT solution.
Skills
Experience as a Business Analyst in eCommerce development
Strong communication skills and experience with technical documentation
Experience with development lifecycles (Waterfall, Agile, SCRUM, etc.)
Experience Familiarity with JIRA, Confluence, Business Central, Trello
Frontend Design and Development – Wireframes, mockup, interactive demos, and UI/UX
Data Analysis – Ability to perform and/or support data analysis for triage, research, and user analytics Frontend Design and Develop
Product Ownership – Strong sense of product ownership and the ability to develop product roadmap and vision
Experience in custom development and understanding of complexities of modular and layer development approaches. Some/direct experience in Java, Python, and/or JavaScript, HTML/CSS, SQL
Expert in B2C and B2B eCommerce Websites
Able to effectively communicate and coordinate between stakeholders, POs, and team members including designers, business analysts, developers, and Scrum Masters across other development teams.
Work History
2021-11 - Current
Business Analyst
JPMorgan Chase, New York, NY
Translate high-level business requirements on multiple, complex applications into detailed functional specifications.
Determine system efficiency and functionality by liaising with internal departments and end-users.
Efficiently integrate new systems, programs, and applications with business operations and services.
Works effectively and individually with Technical and Non-Technical team members and clients [Work with Jira and confluence]
Experience creating JIRA templates, dashboards, custom issues and workflows
Analyze and improve the performance of web-based customer portals and support services.
collaborate with product, development and design to write stories, refine them, and complete UAT testing
Define, design, and manage high priority strategic initiatives with senior level visibility in areas above
Develop strong partnerships with tech, application owners and data management teams to align on a roadmap for continual improvement e.g. advanced analytics, cloud adoption etc.
Working with J.P. Morgan product and sector teams
Work closely with other SMEs to gather functional requirements.
Develop strong partnerships with IT application owners and data management teams to align on a roadmap for continual improvement while providing support around in-flight projects
Work with business units and technology to define, analyze, and document business requirements with focus on workflows, business rules, KPIs, and final outcomes
Own the entire lifecycle of business specifications and provide timely delivery to business, data, and tech teams
2018-10 - 2021-10
Business Analyst Consultant
Abettor, New York, NY
Diminished process gaps and encouraged optimal productivity by closely supervising workflow of claims analysts and mail clerks.
Perform feasibility analysis, scope projects, prioritize deliverables, recommend alternative solutions and project strategies, and engage in negotiations.
Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
Collaborated with stakeholders to define project objectives and criteria.
Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
Generated business intelligence reports to inform strategic decision-making.
Conducted defect triage to inspect for missing, misaligned or incorrectly installed components and derived actions.
Raised descriptive, concise and useful defect reports and quality standards to showcase testing process.
Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
Lead business user acceptance testing and validation including definition of test scenarios and scripts to support business and technology teams in end-to-end QA testing efforts
2017-10 - 2018-09
BA/QA Analyst
Bed Bath & Beyond, Union, NJ
Support waterfall processes to ensure timely project delivery. Including partnering in feature backlog prioritization, user story and task creation.
Connect the dots between our clients, Strategy, Creative & Technology, User Experience, Quality Assurance, and Development teams to ensure our business goals are being met.
Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
Monitored resolution of bugs, tested fixes and helped developers tackle ongoing problems by providing QA perspective.
Built automated test scripts to handle repetitive software testing work.
Provide consultative support and direction to clients on the full spectrum of approaches, techniques, and best practices for building an eCommerce business and eCommerce site.
Serve as a subject matter expert throughout the organization on eCommerce questions, challenges, and direction.
Recommended changes and corrections to developers for optimal software performance and usability.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Developed and executed QA test cases, scripts and procedures for automated software maintenance.
Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.
Education
Bachelor of Arts: Finance & Banking, Community
CUNY BROOKLYN COLLEGE
Associate of Arts
BOROUGH OF MANHATTAN COMMUNITY COLLEGE
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