DEEPIKA SELVAMANI

Business Analyst/Functional Consultant

ad2ktt@r.postjobfree.com Cell: 724-***-****

SUMMARY

Experienced Business Analyst/Functional consultant with 6+ years of experience in Solution Designing, Analysis, Configure, Testing, Upgrade, Implementation of IT systems. Progressive experience in the IT industry of delivering custom solutions to address & NetSuite Issues for business users. In-depth supply chain knowledge in Order to Cash, Procure to Pay, Inventory management, financials, and integrations with third party software’s. During her journey, she has gained deep expertise in understanding and quantifying business problems and has designed solutions which positively impact the organization in an end-to-end way. To achieve these results, she has collaborated with and led global cross-functional teams. Some of her personal attributes include:

● Motivated self-starter with sense of commitment to achieve targets and strong work ethics

● Positive can-do attitude which has helped solve seemingly difficult work challenges in recent past

● Strong believer in coordinated team effort and inclusive growth, creating a learning atmosphere TECHNICAL SKILLS AND KNOWLEDGE

● Implementation of ERP softwares like NetSuite (INV, PO, OM, GL, AP, AR), Coupa, E2open

● Full Life cycle implementation of Source/Procure to Pay (S2P/ P2P), Order to Cash (O2C)

● Strong understanding of EDI X12 and integration technologies / methodologies related to Supply chain systems including EDI transactions: 850,855,856,810 940,945

● Expert in Inventory, Logistics, Procurement, Order Management, AP, AR, GL Modules

● Familiar with Dell Boomi middleware application

● Familiar with SOX frameworks, Audit and ITGCs

● NetSuite ERP, Suite Scripts, Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)

● Experience with the SuiteCloud developer tools, especially SuiteScript, SuiteFlow, and SuiteBundle

● Exoi

● Advanced familiarity with the Atlassian stack (Jira and Confluence) EXPERIENCE

Horizon Media New York, NY

Business Analyst Oct ‘2021 to Dec ‘2022

● Worked with cross functional teams to elicit and document detailed business requirements on integration tools like LedgerSync and The Connector

● Participated in detail project planning discussions and documented the sprint schedules and key milestones

● Prepared detailed POC approach document for Boomi and NetSuite and walked though executives about the plan of action

● Documented AS IS and TO BE data flows of transactions (AP Invoices, AR Invoices, Monthly Accruals) along with the business rules of LedgerSync and The Connector middleware tools

● Prepared Boomi mapping for Mediaocean sample file/fields and successfully loaded sample data in NetSuite.

● Worked with AP, AR teams to understand the pain points in the existing landscape and prepared gap analysis document

● Ensured connectivity between Boomi, NetSuite Demo environment and Mediaocean SFTP site are appropriate.

● As a BA, I have interacted with my business stakeholders and gathered requirements by BRD documents and understanding the problem statement and coming up with solution with functional specification document by business flow diagrams and Transaction flow diagrams.

● I have also worked with developers and walked through the solution and tested the solution in a testing environment and have performed testing. My role is to provide production support on the function of production environment.

● In my past project, I have done system configuration, built reports, customizations, Williams-Sonoma, Inc. San Francisco, CA

Business Analyst Apr ‘21 to Sep ‘22

● Managed all user roles and the associated item, transactions, and entity data fields

● Worked with SOX Compliance teams and provided change management information for every change in NS.

● Setup Entity data in NetSuite (customers, vendors, items, accounts, etc.)

● Published sandbox refresh and release preview calendar to the team. Perform post-pre refresh activities.

● Resolved month-end close issues and helped accountants to complete period close tasks for AP, AR.

● Created and maintained all reports, saved searches, preferences, KPIs, dashboards, entry forms, transaction functions, settings in NETSUITE and Data migration via CSV imports.

● Documented end-to-end process workflows and built business requirements.

● Worked with developers on making code changes, testing and deploy to prod.

● Worked with business applications team and adopt the sprint cycles to deliver enhancements to Finance team

● Built custom reports, and dashboards as per business requirements and end-users.

● Created simple workflows and worked on customizations to maximize NetSuite efficiency

● Supported NetSuite ticketing system JIRA that is used for both internal NetSuite help as well as for customer facing issue resolution.

● Hands-on Experience with NetSuite who can migrate data from NetSuite to Oracle ADW

● Involved in Full-Cycle Implementation of Modules: Order to cash cycle Order Management, Inventory and P2P cycle.

● Performed Gap Analysis to map the business requirements to NetSuite functionality.

● Troubleshooted problems pertaining to Purchase Order, Requisition, user access, notifications, supplier’s set-up, payment options, and buyer activities.

● Tested business processes and executed various test cases based on scenarios and performed random tests to test the strength of the application.

● Ensured completion of tasks, milestones, and components including functional specifications, design specifications, configurations, quality assurance, implementations, and project reviews.

● Developed, tested, and deployed customizations, custom records, workflows and SuiteApps.

● Experienced with end-to-end implementation using NetSuite ERP modules along with full data migration of accounting, inventory, customer, and vendor data from legacy systems.

● Customized NetSuite fields, page layouts, record types, reports and dashboards.

● Designed and built custom objects, was responsible for the design and development of system integration components.

● Hands-on experience on NetSuite Integration with 3rd party application (BOOMI, COUPA)

● Experienced in Coupa SIM module experience like Vendor onboarding, Invoice process.

● Experienced building approval workflow chain in Coupa configurations.

● Troubleshot any integration related issues between Coupa and NetSuite.

● Created business requirements documents, system configuration documents, detailed functional design documents, test plans and test cases, user training documents and implementation documents. Google, Inc. Mountain View, CA

Business Analyst Oct ‘19 to Apr ‘21

● Working knowledge of Financial related business processes such as Order to Cash, Procure to Pay (GL, AP, AR, OM, PO, INV)

● Created custom forms, fields, lists and records and Interacted with Business users for requirements gathering, analysis and development.

● Worked on NetSuite related projects including new implementations, enhancements, integrations, support and other special projects.

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● Identified, designed and implemented creative business solutions to continually improve the firm's methodology and approach.

● Hands-on Experience with NetSuite who can migrate data from NetSuite to Oracle ADW

● Interacted with business customers to understand and document their business processes and requirements.

● Worked on Identifying system gaps and areas for improvement based on system performance, customer feedback, and supported ticket metrics

● Performed administrative tasks in NetSuite ERP like roles and permissions etc.

● Tested & deployed NetSuite modules and enhancements to build configurable extensions to meet business needs

● Document and develop high level, business processes flows, requirements, and design document for new business requirements

● Was responsible for doing inventory setups such as defining locations, organizations, sub inventories, units of measure and items.

● Experienced with business mapping and identifying solution gaps

● Experience of one end to end implementation using NetSuite ERP modules along with full data migration of accounting, inventory, customer and vendor data from legacy systems

● Support and managed the change management process, including monthly/quarterly certifications for SOX compliance

● Worked with the business and development team to design and implement system modifications.

● Performed gap analysis to determine e-Business suite system configuration and development changes

● Managed the project and worked with the NetSuite Professional services Team on Scheduling and planning guidance

● Managed decision making for project team resources, configured decisions, managed user acceptance testing approach, learned the configuration specific to business needs

● Have also worked on ANSI X12 EDI Interfaces for 850, 855, 860, 865,856, 861, 947,945 Business Analyst Bangalore, India

IBM Pvt Ltd, Sep ‘12 to Dec ‘15

● Experienced in test case design and development, building test data test execution and test reports

● Aggregation of information from ticketing systems and tools (Maximo, Native ticketing tool – Remedy, Manage now., etc.,)

● Reported detailed QA statuses to team Lead and documented test cases.

● Experience in Functional Testing, Smoke testing, Test Scenarios, Test Estimation, Test Cases, Test planning, Defect logging

● Reported defects, Preparation of weekly metrics and status of defect prevention process

● Drive the RCA process with SA and SMEs

● Ensure transfer of best practices in audit, validation of workflows and Dashboards

● Drive the implementation of the RCA corrective actions and resolutions

● Preparation of reports for projected impact – updating T before and T after

● Preparation of weekly metrics and status of defect prevention process and PBA Analysis

● Ensure transfer of best practices across accounts within the pool thru Auto track knowledge sharing, Own Idea logs

● Maintained the quality systems, and continuously improved through products/ processes modifications and documentation

● Good understanding of SDLC and STLC processes

● Improved performance, morale, and quality awareness of offshore teams. EDUCATION

Bachelor’s degree in Electronics and Computer Science Engineering, Anna University, India

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