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Business Development Technical Support

Location:
Bronx, NY
Posted:
January 08, 2024

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Resume:

DE LA CRUZ SOLANO

**** **** ***** ****** *****, New York 10466

TEL. 646-***-****) Email: ad2kqn@r.postjobfree.com

OBJECTIVE

Responsibility for computer project management, managing technical support for operative systems of computers, technical leadership and user requirements analysis, Fast responses and solutions to problems with the windows operating systems as a system administrator, including system configuration and performance tuning, automation, troubleshooting in a production environment and LAN support.

TECHICAL SKILLS

Very good written and verbal communication skills

Ability to work seamlessly with software developers, project managers, and business development.

Ability to produce and maintain written documentations.

Experience managing windows operating systems (2000, 2003, XP,W7,W8).

Experience managing Microsoft Office.

Experience working to network services familiarity to protocol level TCP/IP, ICMP, SMTP, FTP, etc.

WORK EXPERIENCE

* 2010-2013 Quick business services center corp.

Manager :

- Works with all the operations in the office.

- Made E-file transmit of taxes to the IRS.

- Made all reports of accounting

- Install all the software and hardware in the office.

- Configuration of the computer networks and income tax software.

- Works of accounting services using Quick books software.

* 2008-2009 Liberty income tax service

Manager :

- Works with all the operations in the office supervising tree tax prepare.

- Made all transmit of taxes to the IRS.

- Made all reports of accounting

- Made the pay rolls

- Install all the software and hardware in the office.

- Configuration of the computer networks and income tax software.

- Supervise the promotions flyers distributions.

Teacher: Servicio de educacion basica inc.

- Teaching computer class of the Spanish peoples (Basic computer class, windows, office, computer repair, etc.)

* 2007 Harry shoes N. Y. New York

Receiving assistant and Stock:

- Made the receiving of merchandise in the computers, assistant the receiving manager.

- Made the stock of shoes in the different departments.

Teacher: Servicio de educacion basica inc.

- Teaching computer class of the Spanish peoples (Basic computer class, windows, office, computer repair, etc.)

* 2005-2006 Accessories World N. Y. New York

Data assistant and Seller:

- Sale the accessories of computers, computers and other electronic items.

- Made all reports of received product.

- Made the shipping by UPS to the customers.

- Send the email to the all customers with the new products.

- Send the pictures to the customers of ours products.

* 2003-2005 Manufactureros Afiliados (Masa) Dom. Rep.

Systems Administrator:

-Performed activities associated with performance and tuning analysis, developing and maintaining standards, Systems support, application support, hardware support and optimization.

- Problem resolution tracking, database backup and recovery in an enterprise environment.

-Install and configure windows operating systems and upgrades for all software applications.

-Made a relationship with international customers such as: Tropical and Nike.

*2001-2003 Reservas Bank Dom. Rep.

Data Assistant for the North Region:

-Stablished the receiving system of organizing valise.

-Designed a statistic report to control the departures & arrivals of all valises.

-Determine and recommend best technology available necessary to increase data application access, efficiency and speed.

*2000-2001 Drusco Inc. Dom. Rep.

Print Shop Manager:

-Participating in the development and communication of office systems standards for hardware and software.

-Established standards for system uptime and report performance against those standards to IT management.

-Supervised 20 workers using software to create designer clothing labels.

-Led the department to make up to 250 thousand of clothing labels per week.

-Managed the repairing mechanic & electronically machines printing labels.

EDUCATION

*1992-1995 Utesa University Dom.Rep.

Bachelor Degree in Science Computer Engineer.

SEMINAR

*2003 Drusco Inc. Dom.Rep.

How to manage a cutting room under international QC standard, given by Juan

Deiros CEO Drusco.

HONOR

*1995 Utesa University Dom.Rep.

Cum Laude, honor given to a Bachelor student.

ASSOCIATION

Member of an Intercultural softball team of the Reservas Bank.

Member of softball team of AMORE New York.



Contact this candidate