Richard McLeod

**** ****** ****** #**

Brooklyn, New York 11213

Email:ad2kov@r.postjobfree.com

Phone: 718-***-****

Personal Profile

My 5 years of experience in Case Management and 4 years of being A Residential Aide have given me exposure to the most outstanding training in Leadership and Effective Communication Skills. Mastery of these skills have allowed me to quickly move up the ranks in multiple job positions all while maintaining the

highest quality of work consistently recognized by my superiors. I am looking to contribute my high energy

to a fast-evolving team dedicated to personal and professional excellence. Education History

● Cornell University - Associates in Liberal Arts

Professional Experience

Fort Washington Men’s Shelter – Project Aide

● Documented daily observations of client’s behavior abnormalities and forwarded data to clinical staff.

● Responsible for helping to establish and maintain a safe, secure environment. Scanning and searching residents upon entering the facility.

● Supervised Program Aides’ daily functions at mentally ill homeless shelter for 200 men utilizing the policies of the Department of Homeless Services.

● Making fire/safety patrols throughout the facility. Monitoring residents' behavior and reporting any unusual behavior (i.e. intoxication, bizarre behavior) to appropriate staff

● Providing crisis intervention in an emergency.

● Oversees and scheduled ten Program aides to different locations throughout the facility.

● Reviewed all staff log books, assuring observations were recorded appropriately.

● Assisted in training all new Program Aides for all shifts.

● Participate in locker / area searches

● Performed client crisis intervention as well as assisted NYPD and EMS in shelter emergency situations

● Train and monitor residents in the implementation and integration of independent skills such as bed making, laundry, etc.

● Train and encourage residents, as needed, in daily self-care practices.

● Develop and/or follow recommended teaching techniques, behavior management programs, etc., to assist individuals with increasing their productivity and independent living functions.

● Converse with residents to reinforce positive behaviors and to promote social interaction.

● Supervise and assist residents in punctual attendance of scheduled daily programs, i.e., school, work, medical appointments, therapy, support groups, etc.

● Prepare and serve meals, as needed, and eat with residents to model behavior.

● Accompany residents on shopping trips and counsel residents in purchase of item Bar Boer Crisis Hotel- Case Manager

● Coordinating and providing care that is safe, timely, effective, efficient, equitable, and client-centered.

● Handling case assignments, draft service plans, review case progress and determine case closure.

● Offered emotional support, and advocated for patients and families.

● Provided expertise through comprehensive assessments, planning, implementation, and evaluating each individual patient's needs.

● Referred patients to outside sources to ensure continuation of necessary care after discharge. Aids Health Foundation (current)

• Coordinating the needs of HIV and AIDS patients on a daily basis.

• Filling housing and Insurance applications for clients and meeting there needs

• Managing the doctor’s appointments and making sure all clients are following the case plan set forth by the CCS (CARE COORDINATOR SPECIALIST)

• Uploading the information to Both sales force and CPS

• Counseling and giving life advice to all clients on my case load. The Sumner Hotel / Men’s shelter (current) Residential Aide

• Daily head counts and medical assessments

• Data entry of all client activity and movements.

• Feed all clients and make sure all clients are alive and healthy.

• Nightly head counts and wellness checks.

• Call in all counts or issues concerning the hotel

• Give a daily break down of the day events both in log book and verbally.