Project Manager Operations Coordinator

Patricia Guzman

Longmont, CO ***** ● 818-***-**** ● ******.******@*****.***

Experienced, initiative-taking, detail-oriented professional. Ability to provide strong advocacy role. Able to prioritize multiple projects, produce quality work and embrace new challenges while working independently or within a team environment. Excellent verbal and written communications skills with the ability to exercise discretion and good judgment.

HIGHLIGHTS & SKILLS

Experienced Operations Coordinator

Fluent English/Spanish

Strong organizational and time management skills

Strong interpersonal relations

Office and administrative duties

Conflict-resolution and advocacy

Meeting, event/travel planning

Microsoft Outlook, Excel, Word

Complete expense reports, invoicing

Experienced project manager

Public relations skills

WORK HISTORY

Business Office Specialist August 2022 - Present

Bristol Hospice – Frederick, CO

Coordinate and assist the Executive Director and Business Office Manager with administrative functions in the office. Acquire, compile, and maintain patient documentation. Manage correspondence. Maintain compliancy with Medicare and Medicaid regulations. Establish and maintain positive working relations with patients and family members. Maintain confidentiality of patient and organization information. Maintain adequate inventory of office supplies and medical supplies needed to provide appropriate patient care. Accurate entering and preparation of billing data/medical records.

St Vrain School District – Registrar August 2021 – July 2022

SPARK! Discovery Preschool – Frederick, CO

Maintain student documentation, records and attendance. Distribute pertinent information to teachers, administrators, and parents. Assist building, department administrators and teachers with administrative duties. Compile student records and maintain documentation for state required reporting. Enrollment and registration.

Operations Coordinator/Administrative Manager June 2020 – December 2020

Maximum Shutters – Dania Beach, Fla

Provided administrative support for the engineer and design team on various projects.

Coordinate/maintain daily field schedules. Manage project development from initiation to closure.

Assist team with preparing, distributing, and maintaining documents. Provide the highest quality of customer service/care. Develop and maintain various international dealer relationships. Efficiently resolve any issues and solve problems throughout project life.

International Student Advisor, Supervisor July 2018 – March 2019

Los Angeles Film School – Hollywood, CA

Served as Designated School Official (DSO), the point of contact and mediator for government agencies such as US Homeland Security and ICE. Guided students through the F1 immigration application process. Processed student enrollment applications. Created new orientation procedures and strategies that led to higher student retention. Helped students navigate and comply with all administrative and financial processes over the course of their education using Salesforce program. Advised and advocated for students and continually briefed them on school policies, procedures, state laws, visa guidelines, etc. Supervised team of Int’l Student Advisors to reach intended benchmarks and goals.

International Student Advisor August 2014 – December 2018

Stella Adler Academy – Hollywood, CA

Served as Designated School Official (DSO) and point of contact for government agencies such as US Homeland Security and ICE. Created I20 documents for internationals (72% of student enrollment)

Stayed abreast of changes to immigration regulations, policies and procedures affecting international students. Guided students through the application and processing of M1 and 01 visas and other government forms. Collaborated with program faculty and management to create new orientation procedures that led to higher retention of international students. Counseled students experiencing cross-cultural, family, personal or economic crisis and helped them access community services and resources.

Metadata Specialist/Project Coordinator August 2005 – September 2009

bitMAX – Hollywood, CA

Administrative contact for all metadata and music library services provided to various record labels and other entertainment content providers. Managed projects and served as primary liaison between company and clients to ensure clarity of goals, quality and adherence to deadlines. Ensured correct data in records to facilitate searches in company platform. Drafted action plans and routinely met with department executives to review projects.

EDUCATION

Associate in Sciences, Health Science

Mission College – Los Angeles, CA

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