Post Job Free

Resume

Sign in

Los Angeles Customer Service

Location:
Los Angeles, CA
Posted:
January 08, 2024

Contact this candidate

Resume:

Marie Ledesma

*** ******** *** ***.*

Los Angeles, CA 90042

323-***-****

ad2knl@r.postjobfree.com

Objective: To be a Payoff Processor, responsible for accurately and timely processing of

customer mortgage payments to the servicing system daily. To work collaboratively with business

units to ensure company guidelines and processes are met.

Experience:

Payoff Processor First American Title Glendale, CA AlN9- 08/22

Responsible for processing title loan payoffs with Los Angeles County

Components of this process may include wiring funds fo tenders escrow

Providing customer service for all incoming Los Angeles client calls

Facilitating deposits, Teconciling bank statement, past due accounts and payoff client

Property taxes and verify demands and lenders, data entry and processing.

Payoff Processor _ First American Title Co. Glendale, Ca 03/15-10/16

Responsible for processing title loan payoffs with Los Angeles County

Components of this process may include wiring funds to lenders escrow

Providing customer service for all incoming Los Angeles ctient calls

Facilitating deposits, reconciling bank statement, past due accounts and payoff client

property taxes and verify demands and lenders, data eniry and processing.

wane

Document Scanning North American Title Glendale, CA 121**-*****

* Main duties were General Document Scanning and Occasional Receptionist coverage.

Payoff Processor —Title365 Glendale, Ca 11/11-09/13

= Responsible for processing title loan payoffs with Los Angeles County

* Components of this process may include wiring funds to lenders escrow and Private

parties, pay client property taxes, verifying demands from lenders

= Overlooking overdue payoffs

= Customer service

Payoff Processor First American Title Co. Glendale, Ca 02/98-03/11

Responsible for processing title loan payoffs with Los Angeles County

Components of this process may include wiring funds to lenders escrow

Providing customer service for all incoming Los Angeles client calls

Facilitating deposits, reconciling bank statement, past due accounte and payoff client

property taxes and verify demands and lenders, data entry and processing. !

Accounting Clerk Old Republic Title Company Glendale, CA 03/88-12/97

Responsibilities included paying clients property taxes, wiring funds to lenders

Facilitating invoices, reconciling bank ‘Statements, providing outstanding customer service

Accounts payable and receivable

Making collections calls

General filing and bank deposits

Billing in invoices

Education: Belmont High School Los Angeles



Contact this candidate