Customer Service Order Selector
Resume:
James Roton
Marion, OH *****
********@*****.***
Authorized to work in the US for any employer
Work Experience
Lumber Associate
The Home Depot - Marysville, OH
February 2022 to July 2022
Customer service drive set down forklift stock unload and load trucks keep department clean and organized
Assembly Line Worker
American Honda Motor - East Liberty, OH
September 2021 to January 2022
Assemble automotive parts on vehicles as they come down the line also check for quality and defects Order selector/returns receiving
Jeg's Automotive, Inc. - Delaware, OH
November 2020 to July 2021
Work in receiving returns and order selection returns we break down pallets and sort product according to its proper location also do put away and on selection side I drive electric pallet jack and order picker to do put away and to do shipping outbound selection per order sheet! Receiving/ order selector
Advance Auto Distribution Warehouse - Delaware, OH July 2020 to November 2020
I work Inbound Freight in Receiving! Breakdown incoming pallets and sort and restack on pallets or cages to put away into its proper pick location! Driving forklift, center rider, stock pick, cherry picker also get pulled to do order selecting as well driving equipment pulling orders for stores and dropping in shipping dept! Looking for a leader position in receiving or selection love to train others! Lumber Associate
Lowes - Marion, OH
February 2020 to July 2020
forklift operator/ customer service and sales of lumber and building materials. Stock lumber on sales floor load and unload semis! Also make sure all lumber associates are following policy and procedure at all times and being safety orientated!
Delivery Route Driver
BroadTech - Statesboro, GA
July 2017 to August 2018
drove box truck delivering packages as contract driver for broad tech solutions any items thats was purchased online we delivered!
Machine Operator
advantage Resourcing - Statesboro, GA
March 2017 to June 2017
Ran machine to produce polyethylene pipe for gas water or electric did quality control used gages and tape measure to ensure product was in spec!
Clamp Truck Operator
Achloche - Marion, OH
March 2016 to December 2016
drove clamp truck at penske logistics for temp service load and unloaded semi stocked and stage merchandise for shipping moved to Georgia in December 2016 Automotive Technician
Walmart - Marion, OH
April 2013 to August 2013
automotive service per customer request performed preventative maintenance on vehicles stocked merchandise and customer service! Had injury so left walmart after that but did return back to walmart after that for a little longer
Production Worker
Adecco Staffing Solutions - Delaware, OH
February 2010 to February 2013
worked at temp service through several job sites over the years in factories was production and forklift driver
Store Manager
Valvoline Instant Oil Change - Columbus, OH
June 2005 to April 2010
ran day to day operation of store trained employees in company policy and procedure and osha safety handled ordering,customer complaints, banking, sales customer service, preventative maintained on vehicles
3rd shift opperational support
Midwest Acoust-A-Fiber - Delaware, OH
April 2000 to April 2005
started as trash detail slowly worked to line inspection checking quality of product at end of line and packaged to line operator running molds and presses scraped molds set up hoodwinked material to run line sprayed inside molds to prevent sticking hung fiberglass and material drove forklift ran product according to ISO specs! Changed out molds and presses to set up for next product and shift and ran product to ensure product was in spec for next shift to take off! I loved my job! But had huge gm layoff in April tried to return some years later Cindi steiner said they wouldn't hire back any previous employees regardless of position. Was quality control ISO 9000 and 16949 inspection process Parts Delivery Driver
Dodge Chrysler Jeep Ram - Delaware, OH
April 1996 to October 1999
delivered parts to car dealerships and picked up parts driving 16' box truck also stocked parts in departments!
Education
High school diploma
High school diploma in Spencer high
Spencer High School - Spencer, WV
Skills
• Forklift (10+ years)
• Heavy Lifting (10+ years)
• Load & Unload (10+ years)
• Pallet Jack (10+ years)
• Reach Truck (8 years)
• Shipping & Receiving (10+ years)
• Warehouse Experience (8 years)
• Order Picker (8 years)
• Materials Handling (10+ years)
• RF Scanner (1 year)
• Order Picking (1 year)
• Delivery Driver Experience (1 year)
• Freight Experience (4 years)
• Logistics (1 year)
• Manufacturing (10+ years)
• Supervising Experience (4 years)
• Inventory Control (4 years)
• Machining (4 years)
• Maintenance (2 years)
• Shift Management (8 years)
• Lawn Care
• Assembly
• Merchandising
• Mechanic Experience (10+ years)
• Mechanical Knowledge (10+ years)
• Security (2 years)
• Driving (6 years)
• Oil Change (10+ years)
• Clamp Truck Experience (Less than 1 year)
• Warehouse Management (1 year)
• Warehouse Supervisor Experience (1 year)
• Oil Change Experience (10+ years)
• Quality Inspection (4 years)
• Quality Control (4 years)
• Calipers (3 years)
• Micrometer (3 years)
• IATF 16949:2016 (3 years)
• APQP (3 years)
• Management Experience (5 years)
• Retail Management (6 years)
• Retail (10+ years)
• Microsoft Excel
• Tomcat
• Leadership
• Cherry picker
• Warehouse distribution
Certifications and Licenses
Driver's License
I don't have a CDL LICENSE!
Forklift Certification
Assessments
Attention to Detail — Completed
June 2020
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Mechanical Skills: Monitoring — Familiar
June 2020
Understanding of machine dials, gauges, displays, and data charts. Full results: Familiar
Automotive Maintenance — Highly Proficient
June 2020
Knowledge of vehicles, vehicle maintenance, and repairs. Full results: Highly Proficient
Work Style: Reliability — Highly Proficient
June 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Forklift Safety — Highly Proficient
June 2020
Best practices and safety hazards in forklift operation Full results: Highly Proficient
Workplace Safety — Proficient
June 2020
Using safe practices at work
Full results: Proficient
Delivery Driver — Highly Proficient
July 2020
Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient
Basic Maintenance and Repair — Proficient
July 2020
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Analyzing Data — Completed
June 2020
Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: Completed
Customer Focus & Orientation — Highly Proficient
July 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Supervisory Skills: Motivating & Assessing Employees — Familiar July 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Familiar
Marketing — Completed
July 2020
Understanding a target audience and how to best communicate with them Full results: Completed
Sales: Influence & Negotiation — Familiar
July 2020
Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.
Full results: Familiar
Recruiting — Completed
July 2020
Managing the candidate sourcing and selection process Full results: Completed
Hydraulic Systems Specialist — Familiar
July 2020
Reading hydraulic schematics and troubleshooting issues in heavy hydraulic machines, not including passenger cars.
Full results: Familiar
Manufacturing Fit — Proficient
July 2020
Measures the traits that are important for success in manufacturing roles. Full results: Proficient
Mechanical Knowledge — Completed
June 2020
Understanding and applying mechanical concepts and processes. Full results: Completed
Outside Sales — Familiar
July 2020
Understanding and responding appropriately in sales scenarios, and performing common sales calculations
Full results: Familiar
Following Directions — Proficient
July 2020
Following multi-step instructions.
Full results: Proficient
Management Fit — Proficient
July 2020
Measures the traits that are important for success in management positions Full results: Proficient
Retail Customer Service — Highly Proficient
July 2020
Comprehending and responding to retail customer needs. Full results: Highly Proficient
Warehouse Associate — Highly Proficient
June 2020
Assesses the tendencies that are important for success in warehouse roles Full results: Highly Proficient
Call Center Customer Service — Familiar
August 2020
Applying customer service skills in a call center setting. Full results: Familiar
Delivery Driver — Highly Proficient
July 2020
Interpreting instructions, reading maps, and solving problems. Full results: Highly Proficient
General Manager (Hospitality) — Highly Proficient
August 2020
Solving group scheduling problems and reading and interpreting P&L statements Full results: Highly Proficient
Work Motivation — Expert
August 2020
Level of motivation and discipline applied toward work Full results: Expert
Work Style: Conscientiousness — Highly Proficient
August 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient
Spreadsheets with Microsoft Excel — Familiar
October 2020
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Familiar
Management & Leadership Skills: Impact & Influence — Proficient June 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Work style: Reliability — Highly Proficient
July 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
QUALITY CONTROL FOR ISO 9000 AND 16949 PROCESS FOR INSPECTION OF PARTS! USED GUAGES,MICROMETERS, AND OTHERS FOR HEIGHTS MEASUREMENTS! WOULD LOVE TO LEARN MORE IN QUALITY CONTROL AND ASSURANCE! Quality Inspection 4yrs
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