DINESH MADANABOINA

Number: 647-***-****

Email: ad2kmd@r.postjobfree.com

Professional Summary:

Highly skilled and dedicated QA professional with over 6 years of experience in Manual Testing, including GUI-based, Client/Server applications, and Web applications. Specialized in Point of Sales (POS) testing using JIRA, Confluence, and ALM, with a track record of delivering exceptional results in various industries, including Financial Sector, Healthcare, Collections and Retail.

Expertise in Understanding and Analyzing Test Requirements, Tracking changes and maintenance of Test Requirements.

Extensive experience in Retail Point of Sales systems testing (POS).

Proficient in understanding and analyzing test requirements, tracking changes, and maintaining test requirements.

Adept at scheduling and allocating work, providing valuable advice and guidance, and resolving problems to meet technical performance and financial objectives.

Excellent in writing test cases for user stories provided by Business Analysts.

Proficient in performing Functionality, Regression, GUI, and End-to-End Configuration testing.

Well-versed in creating and maintaining adequate monitoring support documentation, such as narratives, flowcharts, process flows, testing summaries, etc., for reviews, including the write-up of findings/issues for reporting.

Expertise in preparing Requirement Traceability Matrix (RTM) documents.

Skilled in creating test data, documenting test cases, and executing tests.

Proficient in formulating testing artifacts, including Test Scenarios, Test Cases, Defect Reports, and Test Summary Reports.

Self-motivated, energetic, and highly ethical, capable of making significant contributions to corporate goals and objectives. Well versed in creating and maintains adequate monitoring support documentation, such as narratives, flowcharts, process flows, testing summaries, etc. for reviews, including the write-up of findings/issues for reporting.

Knowledge development related to the program and/or area of specialty and document them for further needs.

Proficient in formulating all the artifacts of testing such as Test Scenarios, Test Cases, Defect Reports and Test Summary Report.

Self-motivated, energetic and highly ethical in all work related assignments thus capable of quickly contributing to corporate goals and objects.

Good written, communication, interpersonal skills, proven team player with an analytical mind bent to problem-solving and delivering solutions.

EXPERIENCE

Client: Walmart Canada Mar 2020 – Till date

Role: Quality Analyst

Walmart is the retailer offers a variety of services, including retail goods, pharmacy, financial, wireless and photo lab services. It is a global retailer selling a wide variety of merchandise at low prices at 10,500 stores and on its e-commerce sites. Walmart U.S. is the largest, fastest-growing segment measured by operating income growth.

Project 1: Variable Load Gift Cards

Walmart introduced new gift card purchase options where customer will now have their freedom of choosing custom amount while purchasing any 3rd party gift cards like Apple, Google, Roblox and many others with fraud limits.

Project 2: Sales Financing

Walmart introduced has its own tie with duo bank, now fairstone, which was previously owned by Walmart is now a separate company has introduced a 6-month interest free

monthly pay functionality to the existing card with certain set of rules applied.

Project 3: Western Union Money Transfer

Walmart has its own wing of western union Money transfer which will ensure money is

sent or received by following guidelines provided by western union. Sending, receiving

and refunding of transactions by multiple payment methods.

Project 4: Temporary Sales Pass

TSP is part of Walmart master card services. It’s a temporary purchase pass provided to a customer when they apply for a Walmart master card. TSP fills the gap between processed

application and physical card arrived at their address.

Project 5: ETSP (Website generated)

ETSP is a barcode that’s generated and sent to email as part of finishing Walmart mastercar application. E TSP fills the gap between processed application and physical card arrived at their address.

Project 6: CLI

Credit Limit Increase, is offered to every customer based on their credit score and purchase history. It is prompted one in every 6 months based on customers purchasing and paying ability. This is an automatic prompt generated on PIN PAD or PED while purchasing.

Responsibilities:

Conducted comprehensive testing of Point of Sales (POS) systems, ensuring their efficiency and accuracy in retail environments using manual testing techniques.

Validated the functionality of POS applications, including transaction processing, inventory management, and payment processing.

Performed end to end configuration testing to verify seamless integration with other retail systems.

Conducted GUI testing to ensure a user friendly and intuitive interface for retail staff.

Tested security measures of POS systems to safeguard sensitive customer data and prevent potential vulnerabilities.

Collaborated with Business Analysts to create test cases aligned with user stories and business requirements.

Prepared and maintained test data specific to POS scenarios to simulate real world retail transactions.

Documented and reported defects with clear and concise steps to reproduce, assisting development teams in resolution.

Provided comprehensive Test Summary Performed Functionality, Integration, Web, Security, GUI, End to End Configuration, URL navigation, Cross Browser and Backend testing.

Participated in team meetings offering perspective regarding feasibility, implementation of proposed functionality, as well as suggesting time saving solutions to overly complex functionality to application, allowing time and cost savings to company.

Actively contributed to daily update meetings by providing quick, concise updates and information about any impediments, giving team leader a clear indication of progress.

Worked closely with Developers, Business Analysts, Product Management and Product support.

Analyzed requirements, prepared test beds, mapped documents and wrote test cases.

Created test plans & test scripts based on Functional Design Documents & Requirement Specifications reviews.

Created Defect Maintenance Reports for each new software built in TFS/JIRA depending on the project.

Updated end of day reports in the scrum meetings.

Applied different testing techniques such as Boundary Value Analysis.

Performed Smoke Test for further testing to validate the build.

Performed Regression Testing for further validation before prod release.

Updated the test plan according to the enhancements and change controls.

Tested page for customers to create and manage their own user accounts.

Tested sending email through the POS application, so user perform a transaction, username and password recovery emails could be sent to customers.

Conduct end-to-end testing of Point of Sales (POS) systems to verify transaction processing, inventory management, and payment handling functionalities.

Validate the integration of POS systems with other retail applications and third-

party services, ensuring seamless data flow and functionality.

Verify the security measures of POS systems, ensuring the protection of sensitive

customer data during retail transactions.

Create and maintain test data sets specifically tailored for various POS scenarios

to simulate real-world retail transactions.

Collaborate with the development team to identify, document, and track POS related defects, and perform thorough regression testing to ensure the resolution.

Involved in Testing activities from getting user stories assigned, creating a test plan document which includes scenarios we test, duration and test data needed for each scenario with dependencies, write test cases, run a sanity check to confirm application working as designed, run a functional testing followed by regression testing in stage environment before releasing to Production. In this process raising defects in Jira and assign to right Dev and follow up with defect triage call and retest and run a quick sanity before signoff.

MJR Capital Services

Jan 2019 - Feb 2020 Role: Quality Analyst

MJR Capital Services Inc. MJR is a progressive, Canadian owned full service collections and Business Process Outsourcing company that has earned an excellent reputation for professionalism and outstanding results in the Financial Industry. MJR has established itself as a top performing national supplier of collection and outsourcing services.

Project: Data Unite

Data merger of multiple voice platforms into one platform with call recordings as text converted Gathered requirements of what a business needs, created a test plan with a strategy, and followed the agile method to execute the project using Call miner and Jira.

Responsibilities:

Involved in Design, Documentation, and Scripting and Testing phases of the application

Involved in Test Plans, Preparing Test Cases Review of Test cases.

Responsible for a full end to end testing view of the initiatives.

Log the defects using QC and communicate developers.

Used Jira for updating the Test tasks and user stories and defect tracking.

Involved in Integration testing and Regression Testing.

Support testing in the UAT phase.

Provide status of end-to-end testing efforts for all application testing.

Escalate risks/ issues identified during testing to appropriate parties.

Worked closely with the business team to understand the business processes and requirements and also was part of UAT. In addition, as a lead of the team he has trained new resources in the team.

Prepared test plans, test scenarios, test completion report and requirements traceability matrix artifacts.

Responsible for creating detailed business test scenarios for effectively covering the end to end functional and regression testing.

Execution of business-critical test cases/test scenarios.

Planned the activities of the QA team members to ensure quality and timeliness of QA project completion.

Worked closely with the QA Manager in coordination and implementation of the QA methodologies/QA processes.

Defined resources and work estimation requirements for test deliverables in accordance with project scope and timelines

Clients: Major bank mortgages credit cards of CIBC, CTB, BMO, RBC, TD, Utilities, Schools, WFG and others.

Accomplishments:

Awarded utmost employee of the month for the $2,55,000 savings per year by creating a tool that helps the quality team to validate the data by adhering to quality guidelines defined by the entrepreneurial spirit.

A new tool was developed and implemented that significantly improved efficiency and improved operations.

Recognized as Employee of the Quarter for outstanding efficiency and team contributions.

UnitedHealth Group Hyderabad, India

Aug 2016 to March 2018 Test Engineer

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone. UnitedHealth Group has various sectors like Business Operations, IT, and others.

Project 1: Polaris (Migration):

It is about OPTUM merging most of the internal applications into one major platform POLARIS. This project majorly needs data support for Performance testing. Data includes insurance member creation, provider assignments, and others.

As part of this project, below are validations performed by the Test team:

Member Creation (considering each plan member is qualified for).

Batch run and validation.

Project 2: Provider Auto assignment:

A major part of the FACETS application wherein application is designed to assign a PCP to a member automatically based on his location code and service needed. This solution provides feasibility to a patient when they need a PCP according to his policy coverage. The patient should be able to select a physician who is located close by.

Project 3: AANDUP (Auto Adjudication and Duplicate)

FACETS designed to process claims in which adjudication happens manually and automatically. AANDUP: Automated this process of adjudication where testing is done on the flow of automation of this process.

As part of this project, below are validations performed by the Test team:

Create duplication based on boundary value analysis.

Claim process after duplication.

Claim denial for duplications.

Responsibilities:

Involved in Automation and Manual Testing required for Test driven development deliveries using Selenium WebDriver and IDE.

Well versed on Bug lie cycle including document and tracking of issues and bugs.

Execute Test cases, maintain documentation using screenshots & evaluate test results against expected results, identify and document discrepancies, and review with peers and developers.

Recorded highly detailed documentation of defects in the ticket system for local and offshore engineers with HP ALM.

Performed manual and Selenium script driven sanity and regression, cross browser testing to ensure consistency.

Contributed ideas to testing methods and tool selection.

Automated Manual test cases using Selenium with JAVA.

Involved in a preliminary discussion of the project with the core team.

Involved in Design walkthrough to understand the Design.

Involved in analyzing the test cases and plan the design.

Involved in detailing and reviews of test Cases.

Worked with the development team to understand technical designs.

Log defects and tracking defect fixes within an established process using HP ALM.

Execute Test Cases using Selenium scripts using Firefox & Chrome.

Expertise in Xpath and CSS selectors.

Generated team based reports to track their work update using Hyperion Tool.

Perform Functional, Regression, Integration Testing.

Experience with the SDLC in an AGILE testing environment.

Expertise in Requirement Traceability Matrix (RTM).

Involved in backend testing using MySQL.

EDUCATION

Graduation, Hyderabad, India

Tools & Skills

Selenium Webdriver

Java

Advanced Excel

Requirement Traceability Matrix

Agile Methodology

SQL

Jira

HP ALM

Hyperion (Reports)

Call Miner

Electric Pay

Electric Journal

References Available On Request

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