CONTACT

@Q kamloops, BC V*E *P*

YN 250-***-****

gay thetamannamalhotra12@gmailc

om

PROFESSIONAL

SUMMARY

Highly motivated housekeeping

professional adept at efficiently and

effectively preparing all areas of the

guest room while following

established health and safety

regulations. Professional and

personable, with a commitment to

providing a high level of customer

service. Proven record of meeting and

exceeding guest expectations, leading

to improved satisfaction ratings.

SKILLS

= Safety protocols

= Inventory management

= Restocking supplies

= Employee Scheduling

= Task Delegation

= Money Handling

= Sales Growth

= Staff Supervision

LANGUAGES

"English * Punjabi * Hindi

Fluent Fluent Fluent

AVAILABILITY

* Friday, Saturday, Sunday,

Monday- Full Time

* Tuesday and Wednesday-

8AM - 4PM

TAMANNA MALHOTRA

EXPERIENCE

Housekeeping and Laundry Attendant Ramada - kamloops, BC

09/2023 - Present

' Displayed strong attention to detail while inspecting rooms for

cleanliness and tidiness.

= Performed daily cleaning duties, including vacuuming, dusting, mopping

and polishing furniture.

™ Operated laundry machines according to manufacturer's instructions,

sorting items by color prior to washing.

Assistant Manager subway - Mohali, Punjab

08/2017 - 08/2023

= Developed strong relationships with customers through exceptional

customer service.

™ Resolved customer complaints quickly and effectively while maintaining a

high level of professionalism.

= Trained new employees in product knowledge, customer service

protocols, cash handling procedures, and safety regulations

™ Managed daily operations of the store, including scheduling staff,

assigning tasks, and overseeing inventory control processes,

Supervisor subway - Mohali, Punjab

08/2013 - 08/2017

™ Supervised and coordinated activities of staff to ensure compliance with

established policies, procedures, and standards.

= Delegated tasks to team members according to individual strengths.

= Trained new employees on company policies, procedures and work

ethics.

1 Inspected work environment for health and safety hazards and reported

findings to manager.

EDUCATION

Post Baccalaureate Diploma: Human Resources Management

Thompson Rivers University - kamloops, 09/2023

Punjabi University - Patiala, 08/2011

CERTIFICATIONS

Serving It Right

Contact this candidate