Melakh Bayrami

Program Manager / Project Manager / Scrum Master

+1-360-***-**** ad2kj6@r.postjobfree.com Kingston, WA

PROFESSIONAL SUMMARY

Melakh Bayrami, a Certified ScrumMaster® with over three years of experience in agile project management, specializes in leading software development teams towards peak efficiency and productivity. Adept in various Agile methodologies including Scrum, Kanban, and Lean, I excel in fostering team empowerment, continuous improvement, and effective backlog management. My approach combines servant leadership with strong technical acumen, facilitating successful project delivery in fast-paced environments. Renowned for exceptional communication and organizational skills, I am committed to aligning team dynamics with business objectives to drive project success. PROFESSIONAL EXPERIENCE

Project Manager/Scrum Master

CorSource 2021 - Present Portland, OR

IT Staffing Company

Initially joined as a DevOps Engineer, rapidly advanced to a Program Manager role, demonstrating adaptability and technical expertise. Spearheaded the development of a robust application for Digitzs, ensuring successful delivery through effective program management and leadership. Concurrently assumed the role of Scrum Master and Program Manager at Atmosera, a leader in Azure-managed cloud services. Played a pivotal role in delivering complex Azure solutions, employing Agile methodologies and strong project management skills.

Managed critical projects for Point S, a car service and tire specialist, and PAPE, a technology company. Responsibilities included overseeing CRM development, website creation, and front-end feature delivery, showcasing versatility and technical prowess.

Excelled in multitasking and time management, simultaneously handling multiple projects across different domains.

Demonstrated exceptional ability to maintain high standards of quality and efficiency in project delivery.

Fostered an environment of continuous improvement and Agile best practices, enhancing team productivity and project outcomes.

Identify and implement process improvements to increase efficiency and streamline project management operations.

Account Management /TECHNICAL ENGINEER

Medstreaming / FivosHealth 2017 - 2023 Redmond, WA Customized vascular and cardiac reporting solutions for hospital and labs. Fivos is the industry's only provider of comprehensive data solutions With 6 years of specialized experience in technical engineering, I served as a Technical Engineer at Medstreaming. In this capacity, I was instrumental in enhancing product functionality and delivering customer-centric solutions. My responsibilities have also included fostering and maintaining client relationships, as well as executing high-performance tasks to meet organizational objectives. I was a key member of the Account Management Support Team at Medstreaming. I played a pivotal role in establishing and nurturing robust relationships between our customer base and the company's support teams. My contributions extended to

Streamlining workflow processes, achieving expedited turnaround times for customer requests.

My skill set in this role encompassed:

Ticket Management Application

Troubleshooting and Issue Resolution

Service Request Fulfillment

Ticket Communication Event Monitoring

Stake Holder Communication

Account Management

TECHNICAL SKILLS

Scrum and Kanban Expertise JIRA

Agile Project Management

Management System and Workflow

Optimization

Program Management Case Management

Servant Leadership Organizational Skills

Technical Acumen

Problem-Solving and Conflict Resolution

Stakeholder Management

Team Empowerment Risk Management

KEY ACHIEVEMENTS

Versatile Project Management

Managed diverse projects for Point S and PAPE,

including CMS development and website creation,

demonstrating versatility and technical prowess.

Successful Project Delivery

Led the development of a critical ecommerce site for Point S, ensuring successful delivery through effective program management.

Agile Implementation

As a Scrum Master and Program Manager at Atmosera, delivered complex Azure solutions using Agile

methodologies, enhancing team productivity and

project outcomes.

Leadership in Agile Transformation

Instrumental in leading the Agile transformation at Atmosera, effectively training teams and implementing Agile practices, significantly improving project delivery timelines and team efficiency.

PROUD OF

Rapid Career Advancement: From DevOps

Engineer to Program Manager at

Corsource Portland, showcasing

adaptability and technical expertise.

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EDUCATION

Associates Degree, Bellevue College, Bellevue

Bellevue College 2015 - 2017 Bellevue, WA

ADDITIONAL INFO

References

Sheryl Bunn, CorSource, ad2kj6@r.postjobfree.com

Ramazan Istanbul, FivosHealth, +1-503-***-****, ad2kj6@r.postjobfree.com Denis Bajrami, FivosHealth, ad2kj6@r.postjobfree.com Ervin Bajrami, Medstreaming Sales, +1-360-***-****, ad2kj6@r.postjobfree.com Job Overlaps

During a certain period in my career, I concurrently held positions at two different organizations. This decision was made to support my family's needs and to expand my professional experience. Balancing these roles allowed me to develop a strong skill set in multitasking, time management, and adaptability. It was a period that not only supported my family's financial stability but also significantly enriched my professional expertise and personal growth.

Course's and Certificates

Holding a Certified ScrumMaster® (CSM®) certification https://bcert.me/smeoqpkdm at Certified ScrumMaster® (CSM®) Project Initiation: Starting a Successful Project at Google Foundations of Project Management at Google

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