Customer Service Retail Sales
Resume:
Roy Eric Hyatt
Lubbock, Texas 79424
*****@*********.***
Objective
Seeking a position that will benefit from my customer service experience, positive interaction skills where my several years experience can improve the customer satisfaction as well as the ability to grow and promote within the company.
Skills
Patience, Attentiveness, Clear communication skills, Ability to use positive language, A calming presence, Goal-oriented focus, Empathy, and Willingness to learn
Education
Lubbock-Cooper High School
05/1991
High School Diploma
Experience
Delek – Customer Service Representative
03/17– 12/18
Assist customers with their purchases
Boot Barn – Customer service rep/Retail Sales
10/14 – 03/17
Retail sales, ordering, customer service, shipping and receiving
AT&T Mobility – Customer Relations Representative
06/06 – 10/14
Woreked in the customer relations team (retention) as a team lead.
Assisted retention reps with on floor support. Also to take escalated calls
as needed. Also, at times, provided coaching and development.
Real Custom Doors – Owner/Operator
05/00 – 06/06
Manufactured 5-piece raised panel doors. Scheduling, payroll, customer service
Hiring, firing, delivering product
First United Bank – Teller Supervisor
07/96 – 05/00
Customer service, cash handling, scheduling, balancing
Frank Brown Auto and Truck Ranch – Customer Service Advisor
06/91 – 07/96
Advised customers with service for vehicles, customer service
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