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Ramp Agent Customer Service

Location:
Gainesville, FL
Posted:
January 08, 2024

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Professional Summary

Skills

Experience

Mamadou Seye

347-***-**** ad2kfr@r.postjobfree.com Brooklyn, NY 11212 Focused Ramp Agent versed in managing freight and baggage operations in high-volume airports. Safely guides aircraft with hand signals to support traffic management. Excellent command of safety requirements and best practices mastered over

[Number] years of experience.

• Security compliance • Baggage management • Water service

• Wing protection • Aircraft interior cleaning • Management

• Social Services • Program Planning • Organizational Skills.

• Ability To Multitask • Direct Client Contact • Team leadership

• Multitasking • Container packing • Safety management

• Game planning • Practice management • Relationship building

• Team work • Vehicle upkeep • Customer service

Instacart Shopper November 2022 - Current

Instacart, Glendale, California

• Coordinated over [Number] deliveries per day with high customer ratings.

• Handled order challenges by locating alternative products and communicating with customers.

• Maximized customer satisfaction with fast, accurate shopping.

• Maintained vehicle appearance and sanitation with regular cleaning.

• Avoided errors by checking app constantly for changes and additions.

• Developed positive relationships with store personal as consistently friendly and respectful shopper.

• Advised customers on suitable substitutes for dated, discontinued or unavailable products. Ground Service Ramp Agent April 2022 - Current

Asaks, Queens, New York

Helped safely guide aircraft between parked areas, taxiways and gate locations using visual, hand and verbal communications.

• Operated bag tugs, belt loaders and tractors daily.

• Loaded, unloaded and transported passengers' baggage across different airport locations.

• Maintained complete ramp safety and security with full implementation of safety procedures and station policies.

• Protected aircraft wing from equipment by fulfilling wing walker role. Soccer Coach January 2020 - February 2022

Education

Language

PYSC, Brooklyn, New York

• Protected players by consistently enforcing safety regulations in both practices and games.

• Maintained soccer facility, equipment and supplies for team needs.

• Helped develop talented athletes into exceptional soccer players through highly successful program. Diploma - Teachers Preparatory, Brooklyn, Nyc June 2021 Fluent

English

Fluent

Wolof



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