Data Entry Customer Service
Resume:
Spencer Douglas Condra
Nashville, TN *****
***********@*****.***
Customer Service role. Leveraging strong written and verbal communication skills, as well as a commitment to providing excellent customer service experiences to take on tasks that contribute to customer satisfaction and loyalty.
Authorized to work in the US for any employer
Work Experience
Inside Sales Representative/Data Entry
Sykes Enterprises, Incorporated - Tampa, FL
May 2021 to February 2023
INSIDE SALES REPRESENTATIVE / Data Entry
Goal: To aggressively prospect, maximize sales, provide exemplary customer service and squash the competition
Quota-surpassing sales representative with a history of exceeding employer expectations across diverse industries. Enjoy talking to people and establishing a long-term, loyal customer base.Persuasive communicator; using consultative selling skills to identify opportunities, overcome objections, build relationships and turn cold canvassing into sales.Tenacious negotiator and closer;adept in conveying the benefits of products/services and generating customer interest. Quickly learn, master and sell new product offerings.
SALES SKILLS
Account Acquisition & Data Entry Telephone inbound/outbound territory /data entry 10+kph
& utilized knowledge of CRM software.
Powerful Presentations Business-to-Business & Business-to-Consumer sales qualification & lead generation, Data Entry
Inside Sales/Data Entry Representative
Initiate and close sales for a leading supplier of satellite television solutions as well as inputting many data entry ticketing agencies thru office sales & quotas service renewals and expand customer base within the united states,and established territory. Building relationships with key decision makers and match customers with the right solutions for their needs. Sales results served as integral member of teams being a huge team player that deliverers single - year sales increase of 18%, benchmarking large numbers. Consistently exceeded 475 - 550 cold and follow-up calls weekly, earning recognition as one of the top 10 reps (out of 50+) based on call / sales volume. Safe Touch Alarm Systems
02/2018- 05/2020
Inside Sales /Sales Representative/ Data Based Entry Systems Solicited business to business as well as cold calls to general public for a major alarm system dealer/ supplier's suite of products. Managed personal customer/ business accounts via data entry exchange, built positive relationships with new customers and grew account base within territory. Set & Ran on average 20 - 35 solid sales appointments weekly & closed at least half of them some weeks i would close all of the accounts. With a great since of phone etiquette an can get solid set lead sold with great closer rating high quality professional policies that put me in the front line of work & business daily. EDUCATION
Tampa Technical Institute
Mass Communications
1993-1995
Graphic Designer (Freelance)
Custom Contact Media - Nashville, TN
January 2009 to February 2023
Still do part time freelance graphic design work from time to time.Played a key role in website development and design as well as cd rom business cards. Proficient in several different adobe programs as well as other designer programs.
Amazon Fulfillment Associate
Amazon.com - Tampa, FL
September 2005 to January 2009
My daily job functions were loading & unloading of semi tractor trailers via propane & electric forklifts & pallet jacks as well as by hand. Also using a scanning gun to itemize products to be placed in selected areas.
Machine Operator/Material Handler
Tampa, FL
April 2002 to November 2005
Working in a fast paced team oriented warehouse environment.Which included experience in the daily uses of forklift,cnc machines, & several different saws such as band saw,,circular saws,jigsaw, table saws & reciprocating saw,wood lathe, also the use of belt,random orbital & disc sanders. Also assisted in matching stains,stripping antique furniture and assisted in help with custom building & installation of custom made cabinetry.
Education
AA in Mass Communications
Hillsborough Community College - Tampa, FL
August 1992 to May 1994
Skills
• Microsoft Excel,Word,Office,etc (5 years)
• Operation of Electric Pallet Jacks,Forklifts,Differnt types of saws and electeical equipment (5 years)
• Filing
• Data Entry
• Sales
• Cold Calling
• MS Office
• Account Management
• CDL Class A
• OTR Driving
• Graphic Design
• Printers
• Adobe Photoshop
• Load & Unload
• Forklift
• Cabinet Installation (3 years)
• Commercial Driving
• Machine Operator (3 years)
• Computer Skills (5 years)
• Manufacturing Experience (5 years)
• Customer Service (5 years)
• Microsoft Office
• B2B Sales
• Telemarketing
• Adobe Illustrator
• Inside Sales
• Phone Etiquette
• Adobe InDesign
Certifications and Licenses
CDL Class A
January 2018 to September 2022
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