Treveian Batts

Memphis, TN, US + 901-***-**** + ad2kbe@r.postjobfree.com

PROFESSIONAL SUMMARY

Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and

maintain excellent communication and relationships with clients. Adapt in general accounting and finance transactions.Dedicated to identifying

customer needs and delivering effective solutions ot all problems. Excellent time management skills Combined with a superior knowledge of the

customer service industry.

SKILLS

¢ Equipment operation ¢ Verbal and Written Communication

¢ Team building © Active listening

© Problem resolution « Time Management

EDUCATION

WORK HISTORY

Stocker - November, 2017 to December, 2019

Kroger - Lakeland, TN

© Went through the shelves and removed any products that were defective or expired.

* Priced merchandise, stocked shelves and took inventory of supplies

* Lifted materials weighing up to 70 pounds on a regular basis.

Customer Service Reservation Agent - December, 2019 to March, 2022

Blackboard

* Investigated issues by looking for similar problems in the past and recommending the best solution.

* Informed customers about current promotions, upgrades, and new services that were available under their current plan.

* Documented and detailed calls and complaints using the call center's CRM database.

Forklift Operator - April, 2022 to November, 2023

Fedex

© Was in charge of transporting inventory items to their proper locations.

* Received cargo by manually unloading trucks.

* Drove industrial vehicles and equipment that moved goods and materials, loaded and unloaded designated trailers, and routed trucks.

* Moved goods between warehouse locations based on shipment and storage requirements.

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