PASUBATHI M

Keragodahalli, Dharmapuri – ******

Mobile: - 909-***-**** E-mail: ad2k88@r.postjobfree.com To secure a challenging position with the opportunity for professional growth based upon performance that will utilize my abilities developed through my education and experience while contributing to the Success of my employer.

SYNOPSIS

Having 6 years of experience in IT industry

Currently associated with AELData services LLP

Highly Motivated IT professional with over 6 years of experience in Designing, Deploying, Administration, Maintaining and Supporting Enterprise Microsoft platform and customized business applications.

Excellent Monitoring and troubleshooting skills with both hardware and software in windows environment.

EXPERIENCE AND ORGANIZATIONAL PROFILE

CURRENT PROFILE

Associated with AELData services LLP from April 2023 to present working as

Managing Windows, Linux, or Mac systems

Upgrading, installing, and configuring application software and computer hardware

Setting up, removing, and configuring email accounts, including email clients such as Outlook, Thunderbird, and Gmail

Troubleshooting and providing technical support to employees

Creating and managing system permissions and user accounts

Performing regular security tests and security monitoring

Maintaining networks and network file systems

Renewal of Firewalls, Adobe CC, Google workspace account, domains and websites

IT asset maintenance and spares purchase and co-ordinating with vendors

Creating, Deleting, and Granting Permissions to Users on a Samba and FTP Server IT Executive – Dodla Dairy Limited, Batlagundu and Palacode (June 2021 – Mar2023)

Helpdesk Management –

Tickets closing as per SLA, assigning tickets on same day, giving right priority and proper resolution to the tickets.

Process streamlining –

Maintaining all user’s login with their employee ID, ensure standard email signature, system images backup and restore, keeping ISP, MPLS link and CCTV logs and sending on monthly basic to corporate office.

IT assets & Accessories –

All assets maintaining in automated asset management (PCVisor) including printers, physically verifying all IT assets on quarterly basis, disposing long life assets and moving materials department to scrap. Giving indent for spares.

Awareness session –

One virtual / physical awareness session per month to all system users.

Applications (installing, troubleshooting, repair): - Adobe, chrome, Tight VNC, SAP, DockQc, MS office (2010, 2016, O365), OneDrive, Teams, Zoom, VPN, Outlook, drivers.

Hardware (assembling, disassembling, and troubleshoot)- Desktop, Laptop, Printer in USB and Network (LaserJet, Inkjet, Dot matrix).

Network –

LAN, WAN, Wi-Fi, Router, Access point, Firewall (monitoring, routing, networking, DHCP, MAC Binding)

Installation and Maintenance of Network Printers. System Administrator- Radiant Healthcare Pvt Ltd: - (Oct 2017-Aug 2020)

Research and identify solutions to software and hardware for Desktop, Laptop and Printer (wireless, network and USB).

Installation, Update Maintenance of Operating Systems, Antivirus and firmware.

Configuring Desktop, Laptop to domain

Software Package Installation / Troubleshooting

Have been monitoring and providing Support for all testing tools used in the Software Development Arena

Configuring Workstation, Desktop and Laptop to domain.

Disassemble and assemble machines to repair or replace worn or malfunctioning components and consumables.

Maintain installed PCs, networks, and peripherals with routine maintenance.

Networking – LAN and WAN, WLAN, firewall network setup, access point configuration.

Backup and recovering the data, OS installation, file sharing. Network engineer- Ynet communications, (Aug 2016 – Aug 2017)

Install and configure residential/Small business networking equipment (Modems, Routers, Switches, Network cabling, Wireless device).

Network CCTV camera configuration, installation & troubleshooting.

Replace or repair malfunctioning, damaged, or faulty equipment.

Installation & Maintenance of LAN, Network Printer & Device Drivers

Installation & Maintenance of mailing systems such as MS Outlook

Ensure data integrity and backup/restore system information as needed.

Customers payment tracking and following up

Academic Profile

Bachelor of Computer Application from Apollo Arts & Science with 73% - (2013 – 2016)

Higher Secondary Education from ERK Higher Secondary School with 61% - 2013

Secondary Education from ERK Higher Secondary School with 86.2% - 2011 Personal Details

Father Name : Manivannan G

Date of Birth : Aug 06, 1996

Permanent Address : Keragodahalli,

Dharmapuri-635305

Languages Know : Tamil, English

Contact Number 909-***-****

Declaration

I hereby declare that the above Furnished Information is True to the Best of My Knowledge. Place : Dharmapuri

Date : 20.02.2023 [M. Pasubathi]

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