Customer Service Senior

PERSONAL INFORMATION Bogale Berhanu Benti

Ras Abebe Aregay st P.O Box

***** * * ********

+251*********/

….

*******@*****.*** / **************@*****.***

WORK EXPERIENCE

KTN Port Antwerp

Antwerp, Belgium

****@********.**

+32(2)6391070/71

31/03/2014 - 20/08/2015 Senior Branch Follow up and Coordination Officer Branch operation

Bunna International Bank

Addis Ababa. Ethiopia

+251*********/62

****@***********.***

04/09/2009 - 21/03/2014 Senior Customer Service Officer NIB International Bank

Addis Ababa, Mekelle Ethiopia

+251*********/2909

Email *******@********.**

16/09/2002–11/11/2004 Junior bank Clerk

Commercial Bank of Ethiopia

+251*********

06/11/2021- to date Ethiopian higher education and research consultant EERC

Addis Ababa, Ethiopia

*********@*****.***

+251**********

01/02/2016-08/12/2018 Item monitoring and Management (warehouse) Axum, Addis Ababa Ethiopia

+251*********/00

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EDUCATION AND TRAINING

–

University of Antwerp, Belgium

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14/09/2009–15/03/2012 Bachelor of Science in Economics Mekelle University, Mekelle (Ethiopia)

****@**.***.**

06/09/1999–30/11/2001 Diploma in Accounting

Unity University, Addis Ababa (Ethiopia)

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05/11/2015–06/11/2015 Sustainable development goal and human right UNESCO Paris, Paris (France)

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06/04/2016–06/04/2016 Conference and workshop on regional development OECD Head Quarter Paris, Paris (France)

****.*******@****.***

+331********.

05/11/2015–06/11/2015 Climate change conference

Berlin CCC, Berlin (Germany)

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06/11/2019 - 07/11/2019 Successful research presentation Award Research Association for Interdisciplinary Study (RAIS) Johns Hopkins University. Rockville, MD, USA

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20/06/2020 - 20/06/2020 Honor Society Award

University of Nevada, Las Vegas, USA

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15/09/2016 incomplete Masters of Development Evaluation and Management

(will complete soon)

PERSONAL SKILLS

Mother tongue(s) Amaharic

Other language(s) UNDERSTANDING SPEAKING

WRITING

Listening Reading Spoken

interaction

Spoken production

English C2 C2 C2 C2 C2

Dutch B2 B2 B2 B2 B2

Oromo C2 C2 C2 C2 C2

Tigrigna C1 C1 B2 B2 C2

Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user

Common European Framework of Reference for Languages

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