Personal Lines E Commerce
Resume:
MIRIAM
CELESTE
BLACK
*********@******.***
Nashville, TN 37013
CONTACT
I am a highly motivated success
driven, solutions-oriented
professional with experience in
Personal Lines Underwriting,
Training (Facilitation and
Development) and Sales. I posses
excellent organizational, time
management and problem solving
skills with the ability to work in a
flexible way that allows for high
work loads, changes in assignments
and priorities while producing a
accurate product with a deadline. I
have excellent interpersonal (that
include strong group dynamic and
interactive) written and verbal
communication skills that have
allowed me to build effective and
productive working relationships
with all levels of staff. Date: February
25, 2015 Dear Hiring Professional: As
my resume indicates, I have
CAREER OBJECTIVE
Skin By Miriam Be.
E-Commerce Business, Nashville, TN
Corporate Staff Sr. Trainer
Nationwide Insurance, Nationwide Education and Development, US Trainer
Nationwide Insurance, Brentwood, TN
EXPERIENCE
January 2019 - Present
Demonstrated how cleaned and cared for skin properly and recommended skin-care regimens.
•
Determine product or color selections to improve clients' skin quality and appearance.
•
Stayed abreast of latest industry trends, products, research and
• treatments.
Referred clients to medical personnel for treatment of serious skin problems.
•
• Sold high-end, organically produced makeup to clients. Adhered to quality and service standards to support operational
• goals.
January 2011 - November 2019
• Personal Lines Underwriters
Conducts, (designs and develops) training classes and programs designed to build moderate to high level technical skills within a discipline
•
Designs and develops technical training classes and programs, this includes classroom, workshops, e-learning opportunities within a region or discipline
•
May assist in the design, development, and implementation of broader curriculum or seminars as a subject matter expert for projects across regions or disciplines
•
• Schedules training courses and enrolls associates Provide on-going evaluation of existing and planned training programs by providing analysis, validation and impact against outlined objectives
•
• Conduct portfolio management audits for several regions Ability to drive behavioral changes in the way the organization and employees think
•
Provide customer-focused training in a manner that improves the
• decision-making of participants
January 2008 - January 2011
underwriting, sales, training and
supervisory experience. My diverse
background has developed me as a
well rounded professional and
individual. I am well aware of the
value of teamwork and pride myself
on my ability to foster a cooperative
working environment. I excel in
setting priorities and utilizing
resources to ensure the completion
of complex projects on time. I am
committed to the highest customer
relation standards. I would like to
apply my talents and skills to a
position in your company. I can offer
the following qualifications: Success
in a sales environment. Excellent
communicative skills. (Oral, written,
and listening) The ability to
recognize potential problems and
implement positive solutions. Strong
interpersonal skills to ensure
effective working relationships exist
with all levels of employees.
Exceptional organizational skills that
allow me to ensure multiple
deadlines are met and tasks are
effectively managed, combined with
the ability to adapt to new
challenges Thank you for your
consideration and I look forward to
your reply. Sincerely, Miriam Celeste
Black
Sr. Personal Lines Underwriter/High Value Home Specialist Nationwide Insurance, Brentwood, TN
Council Liaison/Lead Of Engagement
Nationwide Insurance, Brentwood, TN
US
Vice President
Nationwide Diversity and Inclusion Business Council US
New ACB Agent (Agent Capital Builder) Trainer
• Implement Lunch and Learn program-Public Speaking 2009
• QuikR Website Liaison for South Central Region 2009
• Trainer for ACB agents-Created Training Curriculum 2010 Member of AWARE(African-American Women Active and Ready to Exceed)
•
January 2008 - January 2010
Responsible for servicing and growing a 54 million dollar book of
• business
Ability to balance underwriting and sales to develop profit with long term premium growth
•
Accept, decline and modify offerings of personal lines risks submitted by producers
•
Verify inspection reports, credit reports and producer advisements
• and recommend risk improvements if needed
Evaluate risks according to location, physical and moral hazards, underwriting precedent and experience
•
Review all correspondence, daily reports, endorsements, inspection and credit reports and publications pertaining to responsibility
•
Review claim reports and take appropriate action-retier,
• increase/decrease deductibles/nonrenewals
• Consistently meet/exceed branch standards/audits Analyze an agents' book of business and examine loss experience to develop business development plans as needed
•
• Develop plans that implement growth and profit
Work with agents to promote understanding of the company's pricing, underwriting, and marketing programs
•
Serve as a consultant to production, rating, and claims adjusting personnel as required
•
• Solicit personal lines business from assigned agencies. January 2009 - January 2010
January 2009 - January 2010
January 2008 - January 2010
Nationwide Sales Solutions Agents Underwriter, TN
US
Personal Lines Underwriter
State Auto Insurance Companies, Goodlettsville, TN January 2005 - December 2007
Responsible for servicing and growing a 7 to 8 million dollar book of
• business
Ability to balance underwriting and sales to develop profit with long term premium growth
•
Accept, decline and modify offerings of personal lines risks submitted by producers
•
Verify inspection reports, credit reports and producer advisements
• and recommend risk improvements if needed
Evaluate risks according to location, physical and moral hazards, underwriting precedent and experience
•
Review all correspondence, daily reports, endorsements, inspection and credit reports and publications pertaining to responsibility
•
Review claim reports and take appropriate action-retier,
• increase/decrease deductibles/nonrenewals
• Consistently meet/exceed branch standards/audits Analyze an agents' book of business and examine loss experience to develop business development plans as needed
•
• Develop plans that implement growth and profit
Work with agents (AR) to promote understanding of the company's pricing, underwriting, and marketing programs
•
Serve as a consultant to production, rating, and claims adjusting personnel as required
•
• Solicit personal lines business from assigned agencies (AR) Exceeded territory growth goal, 11.8 % compared to 8.8% goal in 2005/Ranked number 30/111 personal lines underwriter in the company in 2005 for sales growth
•
Ranked number 29/111 personal lines underwriter in the company in 2006 for sales growth
•
Exceeded growth goal in 12/07, 9.6% compared to goal of 3.15%/Ranked number 10/105 Personal lines underwriter in the company for sales growth.
•
Masters Of Professional Studies In Strategic Leadership Tennessee Technological University, Cookeville, TN EDUCATION
January 2011
January 1998
Bachelor Of Science In Mass Communication, Broadcasting The University of Tennessee, Knoxville, TN
References available upon request
REFERENCES
Contact this candidate