Aundrea Napper

To obtain a data entry clerk position where I can utilize my skills in Excel, and my current pursuit of an associate degree in Business Administration at Southern New Hampshire University, and to provide exceptional customer service and contribute to the company’s success.

Experience

May 2020 – June 2023

Quality Assurance Line Auditor Diamond Crystal Brands

Responsible for overseeing the production process to ensure that food products meet stringent safety and quality standards through inspection, documentation, compliance assessment, training, continuous improvement efforts, and collaboration with regulatory bodies

March 2014- September 2020

Customer Service Representative Turbo Tax (Intuit)

Leveraging data-driven insights to enhance the overall customer experience, drive operational improvement, contributed to strategic decision-making within the organization

April 2012- March 2014

Retail Cashier Kmart-Supercenter

Encompass processing transactions, providing excellent customer service, maintained a tidy work environment, assisted with inventory management, addressed customer inquiries and concerns, promoted sales initiatives

Education

Pursuing Associate of Science in Business Administration at Southern New Hampshire University (Expected Graduation Date: March 2025)

Coursework

Principles of Management

Marketing

Accounting

Economics

Business Law

Statistics

Skills

Proficient in Microsoft Excel (formulas, pivot tables, charts, and data analysis

Effective communication and interpersonal skills

Ability to work remotely or in a team environment

Excellent problem-solving and critical thinking abilities

Detail oriented and organized

Familiarity with customer relationship management (CRM) software

Certifications

Microsoft Office Specialist (Excel Expert level)

Customer Service

Fundamentals Certification (Service Trust)

Contact

196 Gibson Road Franklin, Ga 30217

470-***-****

ad2jmn@r.postjobfree.com