William E. Millar Technical Infrastructure Program Manager

Data Center Infrastructure Telecom Transport Cloud Networking

Location: Remote or Hybrid to: Seattle or Bellingham, WA or Chicago, IL

Contact: ad2jcb@r.postjobfree.com 650-***-****

https://www.linkedin.com/in/wmillar

Professional Summary: Have advanced experience in project/program management, network integration, and Capacity Planning of infrastructures and networks in data center cloud computing. Also have Telecom experience in: Network Design, E911, Transport, and Microwave.

Top 10 Skills: 7 Years of Technical Project/Program Management of Data Centers, Network Implementation, Advanced Excel formulas and VLOOKUP’s, Procurement and Logistics, Support of Network Operations/DC Readiness, Procurement of Hardware, IT/Data Center Infrastructure, Optical/Transport CWDM/DWDM Networks, Ethernet over Microwave, and Vendor Management.

Experience Achievement Details:

June 2021 to April 2023 Amazon AWS – Contracting with Harvey Nash Inc., Seattle, WA.

Sr. Technical Infrastructure Program Manager – Data Center Regional Network Builds

Excelled as a TIPM, leading complex, multi-disciplinary networking projects with the opportunity to shape, define, and deliver new methods of delivering technology solutions at scale.

Managed our cross-functional projects, working with all organizational levels and groups including infrastructure teams, network operations, network engineering, network services/software, infrastructure engineering & internal project management teams, as well as external vendors. Identified and mitigated risks and removed blockers while applying critical thinking to develop paths to success.

Utilized excellent written and verbal communication skills and was responsible to communicating with a variety of teams and partners as well as senior leadership.

Successfully managed projects and delivered effectively with compressed timelines while dealing with ambiguity and complex issues of multiple competing cross-functional projects/programs simultaneously, some on a global scale.

Interacted with infrastructure teams, engineers, technicians, project managers and senior management while creating and maintaining detailed timelines, and kept large, diverse groups informed of progress and obstacles.

Was responsible for end-to-end delivery of network infrastructure/software changes for all fabrics including EC2, PROD, CORP, and S3 as part of building new data centers with tools and services running on top of the fabrics.

Improved program efficiency and communications by leading the lessons learned project to gather feedbacks and provide reports for improving the network builds.

March 2021 to June 2021 Microsoft – Contracting with Collabera, Redmond, WA/Remote.

Sr. Technical Infrastructure Project Manager – Critical Data Center Infrastructure

Project managed critical data center infrastructure projects from E2E starting with design and planning to integration and handoff to operations.

Utilized Azure Dev Ops to effectively track and complete project Epics, PBIs, Sprints, and tasks in an Agile environment.

Met with cross functional groups to cover project status, needs, and blockers.

Submitted millions of dollars in PO’s and tracked procurement of hardware to the site and submitted the deployment plans for data center infrastructure network builds.

Performed in depth analysis of hardware procurement timelines and semi-automated data sharing between trackers and share point files with v-lookups and formulas.

May 2019 to April 2020 Amazon AWS – Contracting with Lattitude36, Seattle, WA.

Sr. Technical Program Manager – Network Scaling of Backbone Network – Data Center Infrastructure

Managed AWS backbone CWDM/DWDM circuits program to meet rapidly expanding capacity scaling needs with attention to details, prioritization, scheduling, tracking, and execution of network changes and upgrades across Amazon Transit Centers, Data Centers, Co-location environments, and new Cloudfront POPs.

Hosted team building weekly calls with cross functional teams: Business Development, Capacity Provisioning, Capacity Engineering, and Fabric Engineering to align, unblock, and drive order completions to deliver urgent network capacity needs.

William E. Millar Technical Infrastructure Program Manager, ad2jcb@r.postjobfree.com, 650-***-**** p2

Sr. Technical Program Manager – Network Scaling of Backbone Network – Data Center Infrastructure

· Prioritized and analyzing topology and capacity data in a fast paced and complex network environment to relieve non-redundancy and scaling needs to meet customer growth demands by driving resolutions on identified risks while developing and managing project schedules and communicating them to project stakeholders.

· Impacted success of data center infrastructure hardware projects with data analysis to determine priorities, ports needed analysis (done with Excel VLOOKUP’s and MS Access), and project data integrity.

· Compiled and presented comprehensive in depth bi-weekly data reports for program review calls and weekly global scaling reports identifying accomplishments, callouts, blockers, and actions needed to achieve forecast capacity scaling goals.

· After building a comprehensive complete program tracker of major milestones was able to create complex formulas and automate the data from 5 different sources using SQL code to pull the api files nightly and do auto refresh in Excel to pull the latest data each morning.

Identified program opportunities for improvement and performance metrics to management to improve efficiency of project teams while influencing and developing productive working relationships with dependent teams.

Continually focused on improvements of the circuit and workflow tools identifying issues and giving feedback on improvements needed.

Succeeded by taking initiative to learn and use key network tools in a fast-paced agile environment.

July 2016 to May 2019 AT&T Mobility – Contracted with Rose International, Bothell, WA.

Sr. Technical Project Manager – Ethernet over Microwave 3G, 4G, & 5G Cell Site Construction Management and Network Integration

Utilize AT&T tools and resources to successfully migrate TDM UMTS nodeB to Ethernet over Microwave (EoMW) and Integrate new LTE enodeB's in Washington and Oregon as part of the Technology Planning - Construction and Engineering Group.

Performed troubleshooting of OAM and LTE vlan’s as needed with carrier NOCs and site techs.

Initiated project pre-checks at Vendor handoffs to catch issues before deployments with potential cost savings.

Lead efforts to utilize internal operations teams with creation of MOPs and scheduling to complete 5% of Vendors work to realize labor cost savings of roughly 300K dollars over the course of 3 years.

Manage and track Turf Vendors from Construction phase, Integrations, and Service Delivery on-Air of new LTE service covering about 400 microwave sites at once in the PNW 5 states roughly 50 million dollars.

Provide detailed reports and project data to upper management to ensure yearly program goals are met as budgeted and forecast.

Placed equipment orders for Nokia (NSN) / ALU equipment and materials through Oracle for and tracked it through Telcobuy to CSSL warehouses working closely with warehouse and spares planners.

Utilize Outlook and advanced Excel macros daily along with vlookups to assimilate project milestone dates with master project tracker.

Schedule, troubleshoot, and complete Transport Network Migrations and Integrations and initiate NEA acceptance and quality site walk audits of work.

Assisted other team members on trouble shooting and job functions - also a cross team building leader.

Facilitated service affecting ticket creations in house instead of 3rd party vendor in cost savings efforts.

Dec 2015 to April 2016 T-Mobile/Cisco Integration – Contracted with Compucom, Bellevue, WA.

Assoc Network Engineer, System Design & Strategy

Setup, configured, and supported internal and/or external networks using knowledge of LAN/WAN systems interpreting topography and network design maps for IP upgrades integrating new routers and switches.

Assisted Field, Network, Provisioning and Transport engineering teams to research and resolve any inconsistencies appearing in Granite OSS from all field audit findings while documenting facilities supporting all infrastructure of network.

Worked with system engineers to interoperate new and revised equipment packages and make all updates in the database while querying Granite network inventory to analyze location, rack, patch panel, fiber, equipment, and circuits for data analysis.

As Granite SME lead and trained the Cisco OSS Granite database team and used predefined templates to apply new equipment layout or update existing equipment in the inventory and participated in Device Acceptance (DA) including Granite and IP Control verification, network element provisioning, and the alarm generation for device validation using the Resolve/Runbooks system which ran Python scripts

William E. Millar Technical Infrastructure Program Manager, ad2jcb@r.postjobfree.com, 650-***-**** p3

May 2012 to August 2013 AT&T Mobility – Contracted with Axelon, Bothell, WA

Sr. Technical Project Manager – Data Center Infrastructure

Managed, engineered, implemented Data Center servers and infrastructure and multitasked on projects in support of the Element Management System (EMS) comprised of mainly Sun/Oracle and HP servers along with SAN systems into National data centers.

Assumed technical leadership with vendors and projects including Ericsson OSS RC, Cisco, Sun/Oracle, ALU 5620 SAM, and Intucell SON; reviewed MOP’s for Network Changes. Updated CIQ’s with OSS RC changes.

Conducted Vendor Management with Ericsson as the Lead Engineer at AT&T on GSM, UMTS, and LTE OSS RC including the HA High Availability systems.

Specified and secured - vendor quotes, SOW’s, IP's (HSRP), space, power, Ethernet cabling, hardware installations related to software and OSS RC upgrades for both hardware and software upgrades.

Drove improvements of the CIQ process with Ericsson and Granite XNG database record keeping.

Hosted-attended many project meetings, ensured collaboration with external vendors and internal groups including: OAM Engineering, Ops Admin’s, ATS, Labs, and Capacity Planning.

EMS systems covered GSM, UMTS, and LTE technologies and included SAN systems.

Maintained SharePoint engineering documents and synchronized with the Ericsson SharePoint.

Acted independently with general direction to perform a variety of engineering duties - to implement and deploy new EMS nodes into the mobility core network applying the necessary tools and engineering principles to create and design the network infrastructure in accordance with approved guidelines.

Other AT&T Telecom/Data Center Jobs:

March 2004 to December 2011 AT&T Mobility – Contracts

Telecom E911 Network and Transport Engineer

Jan 2000 to March 2004 SBC / Telpro Tech / ADC

Project Manager – Central Office Data Center Infrastructure (Power, Grounding, Racking)– SF Bay Area, CA

Will’s TPM Methodology

Gain the Big Picture of Project Scope of Work and Infrastructure + Establish Dependencies

Establish Teams, Milestones, and Owners

Daily Data Automation Pulling + Auto Formulate Dependencies, Blockers, and Completion Dates

Establish Top Priority Projects Based on Infrastructure Needs and Dependencies

Build Efficient Scheduling Matrix: Project Builds, Integrations, Locations, Vendors, Site Techs

Meet Stakeholders: Host Team Building Weekly Calls

Track Funding, CAR’s, PO’s, HW Delivery, Cut Sheets, Build Plan, HW Integration, Completion

Maintain 12 Month View Errorless Milestone Forecasts + Expected Completion Dates

Identify risks and blockers – Meet Stakeholders, Develop/Publish Path to Green Plan within 24 hours

Be Available 24/7 to Co-Workers, Cross Functional Teams, and Management

Automate Weekly Reports Identifying Top Priority, Callouts, and Blockers with Paths to Green

Relentless Attention to Details and Cross Functional Team Needs

Education:

University of Illinois - Bachelor of Science - Mechanical Engineering, Urbana, IL

Engineering Co-op at 3M Company

Additional Advanced Education in: AT&T Network Learning, Cisco Network Associate Class (no exam), MS Office, AutoCAD, Central Office Grounding, Telecom Fundamentals, LTE Networks, AWS Cloud Training Online

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