Customer Service Data Entry
Resume:
Ashley Williams
Chicago, IL. 60637
*******@*****.***
773-***-****(Cell)
Career Objective:
Highly experienced Customer Service professional and making sure customers are satisfied with the service provided. Able to handle a high volume of customer calls in a fast paced environment, Comfortable in interacting with all levels of the organizations and public. Excellent problem-solving and negotiating skills. Education:
Youth Connection Charter School, 1900 W. Van Buren St., Chicago, IL 60612, 312-***-**** September 2003-June 2007 Graduate
Experience:
August 2021- Present
Care Room Attendant- Chicago Public Schools 800 Enterprise dr. Suite 2121, Oakbrook,Il 60523.
Supervise students who are placed in care room. Track attendance reasons for referral and other critical information. Ensure that Covid and general health guidelines are are followed by all student while in care room. Inventory all Ppe supplies, notify administrators when supplies are low. Always wear and use ppe appropriately and consistently. June 2016- Present
Driver- Uber -Chicago, IL
Maintained vehicle clean and in excellent condition, provided all-time excellent customer service, and resolved any customer problematic issues. Loaded and unloaded vehicles, identified and took the shortest and fastest route, and demonstrated the ability to remain calm in stressful situations. February 2017- Present
Custodian-Aramark, 345 E Superior Chicago, IL. 60611 •312-***-****. Perform custodial maintenance duties, including dusting, mopping, finishing, and buffing floors, vacuuming, and shampooing carpets, cleaning, and restocking restrooms. keeping janitor room and closet, clean and organize. Empty trash, receptacles, dispose, trash into compactor, and or dumpsters and bag trash for proper disposal. October 2016- February 2017
Data Entry Clerk - Anchor Staffing Agency, 9901 S. Western Ave. Ste. 206, Chicago IL, 60643, 773-***-**** I was placed on a temporary assignment under a company called Iron Mountain, where we had a project at the University of Chicago Library. I was responsible for scanning and storing books from one library to another. I also organized the books so that they can be processed and shipped. Maintained regular and consistent attendance. February 2016- September 2016
Sales Associate - America’s Kids, 7601 S. Cicero Ave., Chicago, IL. 60652, 773-***-**** I performed a variety of duties. I processed an average of 90 transactions daily all while delivering exceptional customer service by acting with a “Customer comes first” attitude. I was also responsible for opening and closing the store, which also included cash drawer handling and bank deposits. Maintained regular and consistent attendance.
September 2015- November 2015
Sales Associate – TJ Maxx, 1008 S. Canal, Chicago, IL 60607, 312-***-**** I performed a variety of duties. I delivered exemplary customer service to all customers. I greeted and chatted with every customer at the door, which allowed me to learn their individual needs. I was also responsible for arranging transfers and stocking the displays according to the company's policies. I also maintained regular and consistent attendance.
March 2015-June 2015
Cashier- Lowe’s, 7971 S. Cicero Ave., Chicago, IL 60652, 773-***-**** I was responsible for delivering exceptional customer service to all customers. I assembled the promotional displays to increase the company's sales. I was a cashier where I was responsible for assisting customers with all aspects of their purchases. I was also responsible for maintaining the neatness and cleanliness of the store. I also maintained regular and consistent attendance.
References Available Upon Request
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